DoubleTree By Hilton Grand Hotel Biscayne Bay Guest Reviews
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1.3 miles from Miami centre |
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Charlotte Thu, 21 November 2024
Poor experience with the Bell...
Liked: Location near to cruise terminal
Disliked: Leaving a bag with the Bell man costs USD$2 to $3 per day plus tip. That means after 25 days cruise, we have to pay USD$50 to $ 75 plus tip and it worth a lot more than the stuffs that I store in that bag which merely worth USD$15!!! Also the Bell man did not call a yellow cab/ taxi to us! Instead, he called his friend n we had to pay USD$ 40 a short distance from Hotel to Terminal J of REGENT Cruise !
Francostf Mon, 18 November 2024
Pleasant
Disliked: Cleaning of the room and in general of the hotel
Zeynep Sun, 17 November 2024
Great location but bad hotel...
Liked: Great location and spacious room with bay view
Disliked: Old and worn rooms. Bad service and cleaning. Almost no facilities
Katherine Fri, 15 November 2024
Superb
Ronald Thu, 14 November 2024
Great Relaxing, At A Wonderful...
Liked: Good
Disliked: Price
Peta Thu, 14 November 2024
Passable
Liked: Staff was friendly n helpful
Disliked: My tub wasn’t working / hot water wasn’t working / room wasn’t mopped
Kelli Tue, 12 November 2024
Exceptional
Disliked: Room was not ready when we arrived after arrival time. Miscommunication with housekeeping. Manager made several calls to check if room was clean. After approx 20 minute wait we got the go ahead that housekeeping was drying the floor and we were good to go to our room.
Linda Sun, 10 November 2024
It was all okay
Liked: The view was amazing
Disliked: Only one working elevator. Had to walk all the way to the front of the building to get to one.
Sue Tue, 29 October 2024
Very good
Williams Mon, 28 October 2024
Very good