Hopefully, upon completion of the hotel renovation, there will be better customer service at the front desk. Had to have my key re-coded 3 times - very inconvenient to the customer.

Liked: Brand new room and beds - very nice; lobby bartender was very friendly.
Disliked: Doing construction - very unorganized with furniture all over the lobby, etc. Hotel desk clerks could have been friendlier - both ladies were on their cell phones texting instead of greeting customers standing in line to check in.

Hotel front desk could have done a better job with customer service. Had to have our keys recoded twice. Bartender was very nice and made a great connection with us.

Liked: Rooms were clean.
Disliked: Hotel was doing renovation.

Liked: Clean; friendly.
Disliked: Not enough elevators; smoking rooms did not have Select Comfort beds.

Very good

I would definitely stay here...

Liked: It was really nice and clean.
Disliked: Everything was perfect

Definitely worth it

Liked: Location near venue
Disliked: Problem with sink

Had to switch rooms due...

Liked: The cookies and the maintenance worker
Disliked: The culture and the lack of person ability by the staff

Very good

Overall very nice stay

Liked: I live in Fresno. I’m good with the area. Visitors get a little scared soon as your not on Main Streets
Disliked: Later check out time

Exceptional

Liked: How clean everything was.
Disliked: Elevators need to be on both sides. Not just 1 side.

Exceptional

Very good