DoubleTree By Hilton Cleveland Independence Guest Reviews
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1.9 miles from Independence centre |
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Patricia, Girard Sun, 27 April 2014
Disliked: None.
Nellie Thu, 14 November 2024
Bad
Caitlin Tue, 12 November 2024
Cookies are delicious and the...
Liked: Staff was very friendly
Disliked: There was a cigarette smell in certain parts of the room (mainly the first few feet into the room).
Panyam Sun, 10 November 2024
Superb
Caylee Thu, 7 November 2024
The staff was great however...
Liked: The entry way & staff were nice
Disliked: It was absolutely gross, our room smelled of mildew, the entire hotel was torn apart, wallpaper falling down, and it looks like it’s been this way for a while. It didn’t state that on the booking website otherwise we would’ve went somewhere else. It felt as though we were being shoved off in a corner in an almost abandoned hotel…. Definitely was not arelaxing stay
Elizabeth Tue, 5 November 2024
It was ok but not...
Liked: The bed and bedding was Amazing
Disliked: They should not be using rooms that are not ready for guests. I understand they are under construction but those rooms should not be used.
Laurie Mon, 4 November 2024
Location is great, but room...
Liked: Very nice front desk employees!
Disliked: I know they are doing renovations, but there’s no excuse for filth. There was mold and filth in the bathroom on floor and behind toilet. Peeling wall paper, mildew in the tub. In the hall there was trash and dirty towels. Floor looked like it hadn’t been vacuumed in months.
Sonya Thu, 31 October 2024
Doubletree sucks
Disliked: Water wasn't hot, phone not working, had to slam doors in order to shut them....could hear through the walls, bathroom near conference room had an odd smell, one room had no cold water in bathroom faucet and the water was cloudy, no light bulbs in room lamps...waited for hours for someone to bring some and in the rooms... the temperature was either cold or like a sauna no happy medium
Moore Mon, 28 October 2024
Disappointing
Liked: The room was clean and comfortable
Disliked: The hotel was a mess , to noisy the ice machine was was to far for me and my sister to get to.
John Wed, 23 October 2024
will never return.
Liked: the facilities were fine.
Disliked: check in was terrible. I paid extra for a king room when I prepaid. I got a double. front desk was not helpful at all.
Christine Mon, 21 October 2024
Disappointing