Exceptional

Awesome

Liked: Was awesome
Disliked: Nothing

Austere hotel in lovely grounds...

Liked: Great surroundings and peaceful given the spacious location
Disliked: Ordered room service which was accepted at 10pm. Then subsequent call to say I couldn’t order what I’d already ordered cos the menu at that time was different. ( although it was on the room service menu) Wasn’t informed that there was no room service between 10pm and 10.30pm despite two opportunities to do so. Not the end of the world but better communication would have reduced my frustration and changed my choice in that I wouldn’t have ordered it if I knew it would take at least 45mins to come.Library room was free all morning yet I couldn’t use it for a few hours meeting without paying £100. No flexibility or negotiation at all

Passable

Liked: Good beds
Disliked: Queues during breakfastWe were under the impression that the pool is open for everyone, unfortunately this is only for adults, my teenagers were disappointed to say the least.

Disappointing

Liked: Good location for us
Disliked: Cleaning of room was poor. On the last day none of the waste bins was emptied, dirty glasses and cups left lying around. What I assumed was hand lotion by the basin was actually hair conditioner and there was no soap in the hand wash container.

Superb

Exceptional

Short stay

Liked: Nice hotel nice grounds
Disliked: Room was small also no disposable toothbrush or toothpaste

Did what we needed. Sad...

Liked: Comfy bed. Good selection at breakfast. Friendly staff
Disliked: Gym and Pool not only additional cost but also have to be booked (& only on the day and was full for our day by time we arrived