DoubleTree By Hilton Chester Guest Reviews
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Write a review
Jane Mon, 14 April 2025
Excellent hotel
Liked: This is the third weekend in a row we have stayed at this hotel. Staff are excellent, clean rooms, great food. Highly recommended
Alec Sun, 13 April 2025
Exceptional
Angela Sun, 13 April 2025
Disappointing
Liked: Uncomfortable pillows.Cobwebs in bedroom and bathroom (room207)Very disappointing evening meal which seemed to be microwaved and had uneven temperatures throughout.Reception Staff friendly.Could not recommend this to anyone else
Natalie Sun, 13 April 2025
Great hotel - great location,...
Liked: Stayed here for a Chester Zoo visit - great location and staff very helpful - staff at breakfast service were fantastic.
Lisa Sun, 13 April 2025
Room too hot, breakfast cereal...
Liked: The setting was lovely
Disliked: The real room was so hot, the towel rail and mirrors were heated I. The bathroom causing the room to be sooo hot. The air con didn’t work, the window opened slightly but not enough to let the heat out.
Tracy Sun, 13 April 2025
Pleasant
Liked: We had to wait for our room to be ready also the standard of the room we were disappointed.
Anthony Sun, 13 April 2025
Exceptional
Abby Sat, 12 April 2025
Exceptional
Alison Sat, 12 April 2025
Excellent
Liked: Absolutely spot on. Staff were polite friendly and could not fault them at all. Room was lovely and clean
Elizabeth Sat, 12 April 2025
Excellent overnight stay. £28 for...
Liked: room was bright and airy. Bed was extremely comfortable.
Disliked: Self-service breakfast. I am unable to walk and carry items. My husband is almost blind and hard of hearing. Hence we were unable to access hot food and I just had a croissant and a glass of apple juice. My husband had 2 pieces of toast and a cup of tea. People clearing tables were rushing around too quickly to be able to catch anyone's eye to ask for help.