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AustraliaDoubleTree by Hilton Cape Cod - Hyannis Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 1.1 miles from Hyannis centre |
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Anna Fri, 21 February 2025
Inconvenient
Liked: Staff
Disliked: Moved 2 times from original room due to leaks from ceiling in both rooms
Murphy Mon, 13 January 2025
Exceptional
Tim Wed, 8 January 2025
Perfect location if you are...
Liked: Breakfast was good. Location was great. Plenty of shopping nearby and Hyannis is lovely.
Disliked: Hotel is a little dated and it was very quiet (time of year). Ladies restroom in lobby was out of order for duration of stay. Restaurant/Bar options were limited. Beds in room were small (for doubles).
Robert Tue, 7 January 2025
Very good
Murphy Sun, 5 January 2025
Exceptional
Kalik Mon, 16 December 2024
Very good
Murphy Thu, 12 December 2024
Superb
David Tue, 12 November 2024
Pleasant
Liked: We thought the breakfast was very poor, we asked for cerials and was told we could only order a set menu.The waiter was very abrupt and not helpful at all. Just because the hotel was quiet when we went we had a poorer service. The hotel and location was lovely but the service very poor in the restaurant.
Disliked: The service in the restaurant, the waiter was rude and unhelpful.
Joseph Wed, 16 October 2024
Superb
Jennifer Wed, 18 September 2024
Avoid, there's better out there.
Liked: The staff were pleasant. Otherwise nothing stood out.
Disliked: Room was small. Continental breakfast unavailable. I would of had to link my Hilton account with my stay, which was booked under my husband's name to receive a credit for the restaurant. Beds were stiff and squeaky and pillows were like 1/3 full of filling, if that makes sense. Wall outlets were faulty, plugs just fell out of wall. Bathroom door didn't shut, we just pulled it as tight as possible. Dehumidifier in hallway, so I think the door was swollen from moisture. Small things, like no pen/pad to write with and no information on room service/menu in room. And the price was far too expensive.
