DoubleTree by Hilton Cape Cod - Hyannis Guest Reviews
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1.1 miles from Hyannis centre |
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David Tue, 12 November 2024
Pleasant
Liked: We thought the breakfast was very poor, we asked for cerials and was told we could only order a set menu.The waiter was very abrupt and not helpful at all. Just because the hotel was quiet when we went we had a poorer service. The hotel and location was lovely but the service very poor in the restaurant.
Disliked: The service in the restaurant, the waiter was rude and unhelpful.
Joseph Wed, 16 October 2024
Superb
Jennifer Wed, 18 September 2024
Avoid, there's better out there.
Liked: The staff were pleasant. Otherwise nothing stood out.
Disliked: Room was small. Continental breakfast unavailable. I would of had to link my Hilton account with my stay, which was booked under my husband's name to receive a credit for the restaurant. Beds were stiff and squeaky and pillows were like 1/3 full of filling, if that makes sense. Wall outlets were faulty, plugs just fell out of wall. Bathroom door didn't shut, we just pulled it as tight as possible. Dehumidifier in hallway, so I think the door was swollen from moisture. Small things, like no pen/pad to write with and no information on room service/menu in room. And the price was far too expensive.
Jill Sun, 15 September 2024
Excellent location
Walter Tue, 27 August 2024
Exceptional
Liked: Clean great staff
James Sat, 24 August 2024
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Declan Thu, 8 August 2024
Nice hotel, great location with...
Liked: The beds were comfortable, the room was cleaned everyday & fresh towels too. The breakfast was great but repetitive.
Disliked: We picked this hotel as our relaxing week after a road trip, as it had an outdoor pool. Unfortunately the sunbeds were extremely uncomfortable as there were no cushions on the beds.
Frank Wed, 7 August 2024
I would definitely stay there...
Liked: Nice indoor outdoor pool nice fire pit location is central to all the attractions.
Disliked: Bar food was horrible
Danielle Wed, 7 August 2024
Satisfactory stay, centrally located was...
Liked: Location was the best part of our stay.
Disliked: Rooms were damp / mildew smell, dirty carpet and overall outdated. Some staff were accommodating and food was standard.
Amy Fri, 2 August 2024
Peaceful and tranquil...just what I...
Liked: My only complaint was the coffee maker didn't work. Everything else was perfect.
Disliked: Broken coffee maker.