Very poor

Liked: The room was expensive and i was charged twice -i was told it was a “glitch” and am still waiting on - refund of over 500 dollars. No apologies and couldn’t seem to understand why i was upset

Exceptional

Very good

Exceptional

Exceptional

Exceptional

Exceptional

Beautiful lobby - terrible breakfast...

Liked: Location. It was close to a fantastic Italian restaurant. Front desk was very friendly and check in was easy.
Disliked: We ordered breakfast from the menu. It was the worst breakfast we have ever had. The French toast had no flavor and was served cold with syrup that wasn't Maple syrup. Bland. After ordering, I walked around to check out the buffet offerings and it looked delicious! I should have gotten the buffet breakfast. I asked for a side of pears since it was on the menu and was served two cold, whole pears. One elevator was out of service as well, so it took a while to get to our floor. Check to see if there are conventions staying at the hotel as well. There were at least two and the dining room was very loud will yelling to each other across the room.

Bad