Superb

It was a better than...

Liked: When I asked about a microwave staff delivered one to my room for me to use during my stay
Disliked: The shower. It didn’t drain well and the shower head sucked

Comfortable despite renovations

Liked: I was able to charge my car!
Disliked: Front desk needs to understand how we sign up for charging our cars.

Very good

Liked: Room was very clean and spacious. Bed was incredibly comfortable and the hotel itself was quiet. You could not hear your neighbor.
Disliked: The hot tub was broken. There was no breakfast included for the cost.

Superb

Disliked: Noise - family with 4 children next door. Families with young kids should be given rooms in another section maybe.

I can’t wait to come...

Liked: This location is amazing! The rooms are clean and very comfortable, staff is extremely helpful, the gym was a huge added perk with so much equipment and the food I got from room service was delicious. Highly recommend!

Exceptional

Wouldn’t stay again.

Liked: When I booked the account it said free breakfast. I was told that was incorrect and I should speak with booking . Com. When we initially went to the room the keys did not work. I had to go back down to the front desk. We asked for a late check out , we got until 1pm but our keys stopped working at 11am the usual check out time. That would have been nice to know and I did tell the front desk this. Only two towels in the bathroom, 4 would have been better . The HolidayInn In Binghamton will be my go to place to stay. I was very disappointed.
Disliked: See above

Very good