DoubleTree by Hilton Akron Fairlawn Guest Reviews
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6.1 miles from Akron centre |
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Thomas Wed, 13 November 2024
This hotel is showing its...
Liked: Convenient.
Disliked: Poor housekeeping.Rooms look tired.
Tonya Mon, 28 October 2024
Unsanitary and broken
Liked: I was given the first room. The door didn't work I couldn't get in. Maintenance came finally I was offered the second room. In that room when we turned back our bed linen they had someone's blood on the sheets and pillow cases. Disgusting.
Disliked: Read above
Gregory Thu, 24 October 2024
Poor for the price paid
Liked: Bed was good
Disliked: Room smelled of beer in carpet
Steven Fri, 11 October 2024
Pleasant
Liked: Looked like a less expensive motel on highway 2 . Fruit was impressive ,rest not so
Disliked: Real coffee cups not disposable
Chloe Sat, 5 October 2024
Exceptional
Jim Thu, 26 September 2024
Very good
Judah Mon, 16 September 2024
Very good
Joyce Mon, 9 September 2024
Bad
Liked: Expected suite. Wasn't. in room coffee horrible. Not a Hilton quality setting.
Disliked: Booked two rooms. Believed breakfast was included into price paid. Went to breakfast next morning ONLY TO BE HARRASSED NO LESS THAN 5 TIMES BY WAITRESS.I politely indicated it was included with room. She brought list twice to say no. I again said I would discuss with front desk which was some 30 feet from where we sat. We were still EATING OUR BREAKFAST. I then went to front desk. They said no, not included in booking.. I said just put it on my card. Front desk person said we were all settled up. Same waitress came to me again to say I had to pay her. I believed it was being added to my card by front desk. Another trip to front desk when I inquired if I needed to sign check at breakfast, answer was yes. I did so. THE WHOLE EXPERIENCE WAS JUST SO POORLY HANDLED. WE AS A FAMILY WITH 2 GRANDCHILDREN JUST TRYING TO EAT BREAKFAST had the whole experience soured by a waitress thar was relentless and bothersome and frankly menacing. I am a Hilton Honors member. Skipping out on a check was never a thought or possibility. The waitress made the whole trip UGLY.
Allery Sun, 8 September 2024
Good
Disliked: Our air was not working In our room it was 83 degrees and super uncomfortable. No one likesTo sweat while trying to relax/ sleep/ get ready when they wake up.
Brian Sun, 1 September 2024
They refused us our room!!!...
Liked: Nothing
Disliked: Terrible Service