The door men and service desk and bar tender were all excellent.

Liked: Very clean; the people were very friendly.

Liked: It took me two seconds to get a room key handed to me. Fast service! Beautiful, clean, well appointed rooms.

We had a wonderful stay, was centrally located, very nice staff, very clean room, comfortable bed. Would stay here again.

Overall, the hotel in Downtown...

Liked: The room is nice and cozy in downtown Portland.
Disliked: The scent used in the lobby makes me feel sick and nauseous. It is a very strong and unpleasant fragrance. Please stop using it or switch to something more subtle. Additionally, there seems to be a delay in cleaning rooms and a lack of communication between the front desk and housekeeping. We called for room service at 3 p.m., and while a ticket was sent, no one came to clean the room. When we returned to the hotel at 9 p.m., we were still waiting for the housekeeping team to arrive

Average stay , nothing amazing...

Liked: Good hotel , average
Disliked: Druggies everywhere

Exceptional

Superb

Exceptional

Liked: Great staff all around. I texted the concierge pretty late (past 11pm) and asked if they had a firmer pillow, and one was delivered to my door right away. LOVED the bathtub in the king room. Nice sloped back for pure relaxation. The shower was great too, nice and hot with amazing pressure. I don't normally like any hotel products, but I looooved the scent of their shampoo, conditioner, and body wash. The bed was very comfortable, wall unit AC responsive to our changes, and overall just a great hotel. Free beverage upon arrival (checking in) was a nice touch! I got a mini can of Coca-Cola, my favorite lol. Oh and it's super close to and easy to get around town on the TriMet rail or buses.
Disliked: Can't think of a single negative on their part. I didn't love the area of downtown (didn't feel safe to walk around at night) but the hotel itself was like an oasis during our travels.

Great location, very comfortable stay.

Liked: Clean spacious room. Everything we could want. Very comfortable.

Comfortable Hotel and right Location...

Liked: Close located in Walking distance to coffee Shops, Restaurants, shopping areas and public Parking Spaces. Using the Streetcar Tram is convienent to reach attractions like Washington Park. staying in an Upper floor is convienient and the rooms are comfortable.

Exceptional

Passable