Dorsett Shepherds Bush London Guest Reviews
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Write a review
Gboyega Thu, 17 April 2025
Passable
Janesajee Thu, 17 April 2025
Very good
Roberto Wed, 16 April 2025
Superb
Joshua Wed, 16 April 2025
Very good
Stephen Wed, 16 April 2025
Very good
Pavlicevic Tue, 15 April 2025
Very good
Bolam Tue, 15 April 2025
Looked promising but was a...
Liked: The hotel reception area was lovely, felt really inviting and luxurious.
Disliked: The room was a great size, but the sofa and beds were uncomfortable. We had paid for a suite, which the description said came with slippers and gowns but we didn't get these. There was also no milk in the room, and although there was a coffee machine, there were no pods. There was a wall around the windows so we had no view.
Gary Tue, 15 April 2025
Very good
Rosie Mon, 14 April 2025
Great location and superb customer...
Liked: Location great especially when attending the empireStaff are superb Rooms beginning to look a little jaded curtains not draw properly, pillows poor
Chung Mon, 14 April 2025
Overall a good experience but...
Liked: It's in a great location, and the staff is helpful and kind generally. I am well-informed when checking in, and the room cleaning service is supervised on-site.
Disliked: The staff member who helped with the checkout procedure seemed racist. I am an Asian female, and he is black. He looked impatient and interrupted my words, avoided direct eye contact, and was very upset during the procedure. I am unsure how this would happen given that so many Asian guests stayed in this hotel.