Great night before my daughters...

Liked: Position StaffAnd general way about the hotel
Disliked: Rooms were small

Exceptional

Liked: My room was so nice and the location was incredible. The design felt so classic London and I felt super comfortable as a solo traveler.
Disliked: Having to go home lol I would like to move in.

Espensive but clean and cozy

Liked: Very nice interior, feels cozy, modern and functional bathroom appliances, exceptionally clean
Disliked: High additional charges added on the last day

Disappointing

Liked: Wonderful staff location and rooms we always have stayed here in our trips to London and found it much better than the many alternatives we have tried in the past
Disliked: On check out the hotel added a hidden 5% Service charge to our room accommodation rate ( allegedly to pay to all the hotel staff as tips) , this was concealed through the booking process and not disclosed at check in. We think this is an unfair and deceitful business. Now we are looking for a new place to stay where we will not be cheated.

Would return but may not...

Liked: Fab hotel, great location and lovely friendly staff at reception.
Disliked: Very long wait at breakfast. 40 minute wait for a coffee

Beautifully curated home that’s a...

Liked: The intimacy and homeliness of the decor. The lounge area. The stunning Xmas decorations. The light location overlooking the square.
Disliked: That we only stayed one night (this trip!)

You must stay here. It’s...

Liked: Superb, lovely greeting and check-in. Great location. Room was perfect, very clean, well appointed and sleep came very easily. The bed was so comfortable. Breakfast flavours were great, no cheap ingredients, just lovely. All the staff were helpful, polite and welcoming.
Disliked: It’s difficult to fault. A great boutique hotel.

Exceptional

luxury without breakfast

Liked: good minibar. Comfortable bedding.
Disliked: Bed was right up against the window so room felt very small and clausrophobic...was also dark. Breakfast was not included - for the price paid I would have expected breakfast.