Good

Liked: Perfect

Charming accommodations

Liked: This was a great place to stay! Very charming with character. There is a great room with a fire that was well used by the other guests which was nice. My shower wasn’t working so I was given another room to use which was the only downside but both rooms were nice with two big windows.
Disliked: It would have been nice to have housekeeping check that the shower was working before guests check in.

Superb

Very good

Too bad

Liked: Location
Disliked: Toilet in room did not work.Replacement room had extremely loud furnace unit in room.No water pressure.Elevators out of order.

Donald Gorden Hotel is the...

Liked: I want to mention one exceptional case of mine: I left my purse on the table of the lobby and after 10 minutes, I realized that all my valuable things included in the bag (wallet with all my credit cards, driver's licence, health card, Debt card, photos and around 400 dollars. The staff got it from one customer and returned it to me. I am so impressed that the bag still can be back, I almost lost my breath. With this experience, I would say Donald Gorden Hotel is the only place I would stay when I need to travel to Kingston. I trust the front desk lady and hotel staff, I trust customers staying in the hotel. Thank you !
Disliked: no

Good

Exceptional

Last minute overnight in Kingston.

Liked: The level of responsiveness of the team when we had a problem. The breakfast was the best buffet breakfast that I have had. No hockey teams were in the building!
Disliked: There was no heat in the room, however it was rectified with a portable heater shortly after we brought it to the attention of the front desk.