Amazing, I can’t wait to...

Liked: WOW, Domingo Santo exceeded my expectations! As someone who travels in Mexico often I was so impressed by the style, cleanliness, service, and location of the hotel. Giovanni, the hotel manager, and everyone on his team were incredibly helpful and kind. The food in the restaurant was an amazing perk since it was authentic Mexican food with a fine dining experience and amazing cocktails. Free full breakfast on the weekends was also a major bonus. If you love Mexico, this place gives you an authentic upscale feel within walking distance to all of the centro Historico main attractions without being in the center of chaos (I was traveling during Dia De Los Muertos and friends in other hotels couldn’t get back to their rooms at one point).
Disliked: Mexico always has plumbing issues and so there was a bit of odor from the shower drain but nothing too concerning. There is also noise from the busy road and music upstairs in the restaurant but everything seemed to quiet down by 10pm

Great service

Liked: Everything, location, staff, food, privacy and safety
Disliked: Can't think of anything

Exceptional

Liked: The staff was excellent and super friendly, especially Jovani and our waiter at the breakfast. The breakfast was included with our stay and it was excellent with nice views. I would definitely come back here. The location was ideal to walk all over town and we felt safe.

Absolutely a great experience staying...

Liked: This hotel is fantastic! Great location and very modern and clean. The staff was fantastic as well.
Disliked: It can be a little loud at times from outside noise. But this wouldn’t deter me from staying here again. I highly recommend.

Very good

Exceptional

Liked: I had previously stayed in this hotel a couple of years back. It did not disappoint.The staff was gracious, kind and helpful. Everyone would greet us cordially at any given occasion.The food was extraordinary! The breakfast was quite delicious but the meals for lunch and dinner were to die for. Kuddos to the kitchen crew who prepared magnificent dishes.The hotel is located in the historic city center. Walking distance to plenty restaurants, bars, museums, zócalo, Alameda central, Plaza Garibaldi.
Disliked: Nothing really. The manager Giovanni made sure all our needs and expectations were met. I'm certainly staying here on my next visit to Mexico.

Great staff and awesome location.

Liked: Felt super safe and right in the middle of the city great location.

We would stay again.

Liked: If you want to stay in the historic (old town) then this hotel is in the best location, make sure you book a room on the 1st floor with a terrace, the room was big bright and very comfortable, the only things that was a bit weird was the glass shower in the room, but that's just me. All the historic destinations are within walking distance, we felt very safe in most areas.
Disliked: When we first arrived the put us in a room on the ground floor, which I did not book when we asked they told us the hotel was fully book, but we could move the next day, for which the hotel staff did move all our belongings whilst we were out enjoying the city. The restaurant does have very loud music on the weekends, but we slept just fine.

A very loud, uncomfortable stay.

Liked: The rooftop had decent views.
Disliked: I didn’t like the loud music every single night that kept me awake because of poor soundproofing, the bugs flying and crawling around, and the towels that may or may not have been regularly washed based on appearances.