DIRTY HELL HOLE - AVOID

Liked: Heating was good once l worked out how to turn it on.TV
Disliked: Bed was 2 singles zipped together, so l slept on the zip, which felt uncomfortable &l woke up with backache felt like knots in my back l slept that bad! I slept on top of a towel on the pillow and bed pillow towels. It just all seemed extremely rough & worn outOverall cleaning was really bad bedroom skirting boards thick with dust.The bathroom had cracked tiles and black mould on the ceiling and windows upon closer inspection Toilet didn't have a button to flush itStaff were missing a couple of times at reception despite being told 24hr manned. I asked for a morning call at 730am & asked to use an iron and ironing board(full of ripped up fabric cover) but l wasn't woken up, it wasnt honoured and l was attending a family funera and hadnt been sleeping welll. Staff on duty were rude and started talking to himself under his breath. I went to return after using the iron and ironing board once again. No one at reception, the Asian receptionist looked like he had just woken up and had a wash and told me he was using the bathroom.Even when leaving no one manning the reception desk, l opened the front door to other guests who were waiting outside that couldn't gain entry. NEVER AGAIN I DIDNT DRINK OR EAT NOTHING BASED ON THE LACK OF CLEANLINESS OF THE PLACE, LOW LEVEL DUST and claims to be 4.5 stars,it must of been inspected by a blind person because there's no way that place is 4.5 stars...i took pictures - its false advertising!Only one out of 3 bulbs worked in the bathroom, and one make shift bedside table and lamp! AVOID!!!!

Despite the bathroom smell the...

Liked: Clean, warm, comfortable and good location. Nice to have the breakfast included and fridge, kettle and hairdryer.
Disliked: Bathroom was a bit smelly but luckily only in the bathroom and not in the bedroom so only affected time spent in the bathroom and not in the bedroom area.

I enjoyed my stay

Liked: The room was clean and mostly had everything I needed, the bed was very comfortable and the staff were very kind and helpful.
Disliked: The bathroom ceiling needed a bit of tlc and there wasn't any towels in the room but the staff were more than happy to give me some when asked. Also the rrom was quite hot but that was easily solved by opening a window.

Hesitated to do the review...

Liked: Cosy and comfortaqble rooms. Even facing the street it wasn't noisy. Bonus free breakfast was amazing - i was expecting a stale croissant type thing but there was eggs, sausage, toast, fruits, and tasty pastries to chose from. Excellent location with the George Tavern just up the street for live music and hand made pizza.
Disliked: For the price it really couldn't have been better.

Terrible experience

Liked: Nothing at all.
Disliked: The room does not correspond to the photos. The bathroom had mold on a large part of the ceiling. The area where the hotel is located is not comfortable to walk around, especially at night. The hotel should not have even one star.

Good

Pleasant

Liked: Fair price

Exceptional

Liked: After many return visits, I was given a lovely room

Good

Liked: Confortable
Disliked: Cleaning