Exceptional

Exceptional

Amazing

Liked: Everything is great
Disliked: No

Very good

Exceptional

great property, nice size room,...

Liked: location was great, staff are super friendly and helpful.
Disliked: room had a blue tooth speaker, neither of us could connect and no directions for use. Coffee in a chemix is not the best for 2 people, doesn't stay hot, messy etc and no creamer. No iron or steamer in room, had to ask and first steamer didn't work. Bathrooms are really dark for make up application etc.

Very good

Liked: Beautiful. Modern. Asthetically pleasing
Disliked: I wish there was complimentary breakfast. We could not figure out the fireplaces at all. The tv was not easy to navigate either.

Not worth the price!

Liked: Location it’s near to downtown Lake Tahoe
Disliked: The hotel itself it’s not bad. But for the services you receive definitely not worth it. -the pool are it’s depressing, no music, no vibe-no daily room service, unless you stay 3 days plus -the cost per night it’s definitely not worth it-front desk lady wanted to charge me $50 for early check in at 2pm

Disappointing

Liked: Not much, location is central.
Disliked: Even though we booked months in advance, we were given a room with a view on the parking and next to the public toilets so very noisy. When we arrived at the hotel and asked the person at the reception if he could help with luggage, he declined saying that the hotel was not offering such services while he was eating his noodle dish. This is supposed to be a “5” stars hotel, at least they have 5 stars’ prices (around 700usd / night), it does not offer any services, the receptionists are not familiar with the region so do not count on any advice on what to do… They have bicycles but no kids’ size so not family friendly at all.