Derby Mickleover BW Signature Collection Guest Reviews
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Write a review
Cameron Tue, 28 January 2025
ok but better hotels out...
Liked: location was great and staff were helpful
Disliked: the room was hot and dirty and the shower was useless.
Richard Sun, 26 January 2025
Exceptional
Christopher Sun, 26 January 2025
If they cannot afford to...
Liked: Location Parking
Disliked: Room - shower not working- only 1 towel for 2 people - 3 pillows not 4 - had balcony but locked due to problems. Dining room no heating for 2 nights as was reception area (receptionist had to have own fan heater). Other guests having afternoon tea with heavy coats on.
Paul Sat, 25 January 2025
Good
Claire Fri, 24 January 2025
Beautiful place, amazing staff and...
Liked: Eveything, such a beautiful place.
Trudy Tue, 21 January 2025
Fabulous stay
Liked: Breakfast was EXCELLENT Great selection
Samantha Tue, 21 January 2025
Good
Fiona Mon, 20 January 2025
Pleasant
Liked: That I was with family.Staff were pleasant
Disliked: The sofa bed was like a brick.The room was freezing Eventually the heating came on 2hrs after we got there.But then cut off again in the night.Very little sleep.In the pool windows there was about 200 or more flies.No welcome bookBins out back were you take dog bag covered in broken glass.Breakfast was cold.Room very out dated and stains all over ceiling Basic TV not smart Very old looking bath mats It's a shame really as I've visited quite a few times and it's never looked this bad /dirty
Fiona Mon, 20 January 2025
Would definitely stay again
Liked: Accessible, nice decor, friendly professional staff who were very approachable, great facilities, nice food, pleasant, easy stay
Disliked: Nothing
Steven Mon, 20 January 2025
Promising initially, with some short...
Liked: Staff were lovely on reception and Lee in the Spa area was ever so welcoming.Good selection at breakfast, but no butter.
Disliked: Bar and brasserie not open until 4pm we had an early check in that we’d paid for but upon arrival ,after a long journey , there was nowhere on site to get a snack to eat . So had to drive off again to find a cafe !!Spa pool water a little on the cool side.