Exceptional

Exceptional

Comfortable.

Liked: The room was comfortable, warm on one of the coldest weekends of the year, and well appointed. The bathroom perhaps needs an upgrade soon. The staff were friendly and attentive. Breakfast was exceptional. Lots of choice and warm when needed to be.
Disliked: Booking.com mentioned that breakfast was included in the price for sole occupancy of a room. The hotel were not aware of this and I paid for two breakfasts. Once I found the appropriate email from booking.com showing the inclusion of breakfast, the hotel immediately refunded the cost of the breakfasts. Some co-operation beetween Booking.com and the hotel needs attention.

It was an ok stay

Liked: The breakfast was quite good, the staff throughout the hotel was generally quite courteous and the general level of cleanliness
Disliked: The general areas were quite cold, the heating in the room was difficult to regulate and control, and the staff did not always follow up on their promises.

Exceptional

Comfortable room and nicely quiet

Liked: Staff were friendly and helpful
Disliked: Restaurant not open on Sunday evening, although the menu was available in the Bar

Very good

The staff were great and...

Liked: The staff were great and the food was quite good.
Disliked: Room facilities.

Good

Liked: Room and breakfast was good. Shower head did not work though. Reported at reception upon check out.