Staff was great. Olivia Bowe helped me by giving me a letter for the non-reservation, so I can be refunded. Room was great.

Liked: Not far from the festival.
Disliked: No reservation in my name waiting.

Very clean property. Friendly and professional staff. Greeted by every staff member with a smile! Nice.

Liked: Friendly staff. Lulu at the front desk was a pleasure and was quick to volunteer the info we needed for our stay!
Disliked: Nothing!

Liked: JL hotel manager comped my parking, and gave me a free small bottle of wine. She was very apologetic and concerned. Room was very nice!
Disliked: Room was not ready at check in; front desk receptionist Althea was rude; complications with correct bed assignment for my room.

Superb

Nice experience

Liked: Nice and clean and accessible to everywhere I went

Superb

need more EV chargers and...

Liked: Nice room, nice shower. Quiet. The common areas were nice. Staff were also very pleasant and professional.
Disliked: I booked this facility specifically because of the pool and Jacuzzi. It was closed and I was not notified ahead of time. The electric vehicle chargers were always in use. That was reason #2 why I chose this hotel.

Exceptional

Exceptional

Liked: Breakfast and location was great
Disliked: All was great!

I am glad we stayed...

Liked: The room wS beautiful! The dinner we had was scrumptious.
Disliked: The pool was too cold for kids. Hot tub too hot for us. Parking is horrendous.

Exceptional

Liked: It js easy to park even oversized vehicle. Room was clean and spacious. Just perfect to fit family with two small kids. Pool was the reason I picked this hotel and for relax activities with kids it was OK.
Disliked: Bit confusing acces to hote itself

Superb