Delta Hotels by Marriott Milton Keynes, Milton Keynes

Delta Hotels by Marriott Milton Keynes Guest Reviews

Overall Average Score:

Good (3.75 out of 5)

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First time visit to Milton Keynes and this hotel. Reception staff very friendly and polite. Twin room a very good size, clean and comfortable and quiet. Generally slept well, but pillows definitely need replacing - had 2 pillows but flat as pancakes and I woke with a stiff neck. Good selection at buffet style breakfast, again staff very polite and attentive. Our room booking did not include breakfast - when checking in we paid for breakfast. However if we had decided to pay the next morning in the restaurant, it would have been Â£5 more per person. Only one criticism, coming back to the hotel on a very cold evening at 10.00 we wanted to have coffee in the bar, but were told we couldn't because the coffee machine had been turned off, but we could have tea if we wanted. Ended up sitting in the bar/lounge area with cold drinks. The bar wasn't closing, so there didn't seem to be any reason to turn off the coffee machine. Nevertheless, enjoyed our stay and would definitely come again.

Liked: Easy to find, near motorway. Staff very friendly and polite.
Disliked: Unable to get a coffee in the bar at 22.00 because the coffee machine had been turned off.

Liked: Nice beds and decent decor.
Disliked: No tea bags or TV remote in the room on arrival (fixed by reception quickly).

Was hoping for just a bed for the night, but pleasantly surprised at the helpfulness and general good experience.

Liked: Brilliant breakfast; service with a smile; value.
Disliked: Beds pretty hard; cash machine not working; looking a little tired.

Exceptional

Very good

good hotel

Liked: The room was big & clean. bed comfortable. staff were very welcoming & nice. we were given a complimentary drink voucher. the toiletries were very nice in the bathroom. breakfast was very good & good quality & very good choice. coffee from the machine was also very good.
Disliked: was only given one pillow each would have personally perferd two & unfortunately the TV didn't work.

Convenient, superb food and comfy

Liked: Ben the barman was exceptionally polite and so helpful. we had had a very long day and didn't want to go and find a restaurant, he told us the restaurant was closed but we could still order food from the bar. Table service with a smile, with a fantastic choice of Whiskey when asked to surprise us! Very happy couple, we didn't have to leave the hotel again, which was very much welcomed. We will be back.
Disliked: A loud group of men, whistling for attention at the bar but no other staff around to help Ben the barman. We found this disrespectful to a lovely member of staff.

Exceptional

Very good

Exceptional

Very good

Liked: Excellent staff Very nice Clean room
Disliked: No Air conditioning

Pleasant

Liked: Breakfast and dinner were good and staff helpfull.
Disliked: First room had no heating, no phone, no bin, broken lock on door, broken safe and blood on the wall.We're moved to another room which had heating and all the things it was supposed too. Not sure why first room was not checked after cleaning before being given to visitor.Couldn't eat in the restaurant as a large group of apprentices from garage nearby and were told safeguarding issue. However, breakfast was OK so seemed a bit of a cop out. Food from the bar was the same menu and was good.This hotel has some good staff in the bar and reception areas but let down by management of rooms and restaurant.