Liked: Very comfortable.
Disliked: No fan in bathroom.

Liked: Friendly and very responsive staff. Nice room and very clean. I left my wallet in the car. Valet was very good about bringing the car back for me to get it.
Disliked: I would have liked to park my car or at least have known where it was.

The room was very nice and so were the staff - I would say there again.

Liked: The room was nice.

This hotel was quite impressive, right from the moment we pulled up to the hotel. Once we got in the impressiveness continued. The hotel was immaculate; every staff member we encountered was so polite, professional and helpful. We would definitely suggest this hotel to everyone.

Exceptional

Liked: The staff went well out of their way to have the kids enjoy their stay. The kids were raving about how much fun they had at the hotel and the pool.

Superb

Best hotel experience in London...

Liked: bed, pillows, breakfast, staff, room temperature, water pressure, bathtub, room spaciousness, valet parking, pool, hot tub

Passable

Superb

Liked: I accidently picked the wrong night to stay. My online booking was for Saturday, but I had wanted Friday. This was done online and the website did have problems with going back to defaults such as adding an extra person. Whatever happened, the front desk were able to change my booking and check me in. All done in a short period of time.
Disliked: There was a heavy perfumed entrance and I noticed immediately. My wife is scent sensitive and had she been with me, we probably couldn't have stayed.

Exceptional

Superb

Exceptional

Exceptional