Hotel staff was amazing and friendly. Rooms were nice and cool. I will definitely be back to stay. I loved everything about this hotel.

Liked: Room size and nice and cool.
Disliked: Nothing.

There are only 2 ways out of the building, all of which you have to go through the main lobby to get to. Being a military veteran with PTSD and anxiety, this is highly inconvenient and a huge stresser just to get to your vehicle. I also booked through ConcertHotels.com. I was charged immediately when I booked online. The morning I was leaving the hotel; the hotel decided to charge me again. When I addressed the woman at the counter I actually had to show her the charge on my cell phone because she didn't believe I was charged twice. Once I showed her she said it was a glitch in the system and I would have my money in 3 to 5 days. I asked for a manager and she refused to let me speak to one. I am on a fixed income and cannot afford to pay over $400 for one night in a hotel. I will never stay at this hotel again. Sarah you should not be allowed to treat customers with such disregard. Deplorable and unacceptable!

Liked: The room was big.
Disliked: No matter how we tried to adjust the temperature in the room we were either frozen or sweating.

Very good

Superb

Liked: The staff are courteous, professional and very helpful. Provide good and rapid service.
Disliked: When people come to the pool with their boots/shoes from outside. Not having appropriate footwear or clean ones, walking around the pool and the water was going back into the pool, it's not sanitary.

Exceptional

Exceptional

Liked: Cleanliness and Water Slide
Disliked: Nothing. It was excellent!

Bad

Bad

Disappointed. Tarnish to delta name

Liked: Did not get breakfast option
Disliked: Hall ways stunk were very dirty and were not cleaned during our stay. Carpets were stained dark and very dated. Would not return

Superb

Good

Liked: Convenient
Disliked: A little pricey