Decatur Conference Center And Hotel Guest Reviews
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3.8 miles from Decatur centre |
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Gail, Naperville, visiting Devon Lakeshore Amphitheater Mon, 12 September 2022
I would never rent a room at this hotel; for the cost you got nothing; the restaurants were closed in the hotel; short staff; no towels were available the next day to get half roll of toilet paper only in the room upon check in and the venue and music playing right where the rooms were was horrible. Listening to pound music and bass in my room for hours was not pleasant.
Liked: Nothing.
Disliked: The rooms smelled. The water took forever to get hot and the room was right there where there was a venue.
Karen Mon, 17 February 2025
Superb
Karen Mon, 17 February 2025
Superb
Karen Mon, 17 February 2025
Very good
Joshua Mon, 17 February 2025
Exceptional
Brian Sun, 16 February 2025
Exceptional
Nikki Sun, 16 February 2025
Didn't stay still trying to...
Disliked: I booked a room on booking.com the room was listed as business king and the specific amenities the room itself offers are listed below the name, the website has hot tub listed first for the room I booked, and no all rooms do not have that option listed. When I got to the hotel I was hit with an additional $50 card deposit and $100 cash deposit that was not made known when booking the room. Then when entering the room I immediately saw there was no hot tub and called the front desk because, the room was supposed to have hot tub she proceeds to tell me that only their suites come with hot tubs and they don't have any more suites available and, that you cannot book the suites from a third party site. I explained to her that a hot tub was the only reason I had booked the room because it was a special occasion Julia proceeded to tell me that if I would like a full refund I could go ahead and check out. When I get down to the front desk I'm told that she can only refund the deposits directly but I will have too call booking.com to receive a refund which I feel like should have been disclosed when the refund was offered. Overall the room itself was dark and drab, less than impressive as well as next to impossible to find a light as the only switch I could find barely lit the entryway. I was extremely disappointed with the entire situation and won't be returning.
Crystal Sat, 15 February 2025
Superb
Liked: Clean
Disliked: Trouble regulating temp for shower
Summer Mon, 3 February 2025
My stay was alright except...
Liked: Things looked nice.
Disliked: Not enough towels in the pool area, the heated pool was cold, the hot tub was out of commision.
Michael Sun, 26 January 2025
Exceptional
Joshua Mon, 20 January 2025
Disappointed
Liked: Good location and cozy bedroom.
Disliked: Bartender lost my debit card, no chance for a discount or refund when the last two days of my trip were canceled for work.