For the room rate, expected just an average and clean room to stay in. Booked the Days Inn as most other reasonable rate hotels had been booked already for the RIAT. The room itself was ok, average and what you would expect for the price. The decor is a bit dated. The bathroom was standard bath with shower, sink and toilet. The sink had a crack in it and it was dubious if the toilet seat had been cleaned properly as it needed a bit of a wipe before use. It had been 'blued' so some attempt at cleaning had been made. The shower curtain didn't contain the water from the shower fully so there would be a pool of water on the floor after showers. We had booked for two adults and two children. The room was a family room but was only made up for 2/3 people. We had to ask reception for sheets for the pull out bed and we had to make this ourselves, which was ok as it was easy to do, but it would have been nice if they could have offered to do it. We had to go back to reception again to get 2 extra bath towels. The room had a slight 'doggy' smell to it (a little bit like a wet dog) which I noticed as I'm a bit sensitive to smell but my partner and children didn't notice it. The hotel allows pets. Disappointed that after our first night, the bathroom wasn't cleaned very well (if at all). The pool of water on the floor was still there and the bins had not been emptied. We had been given 3 bath towels instead of 4. The pull out bed had not been made. The double bed had been made but not very well. The sheets were barely covering the top corners and pulled away when I pulled the duvet down and had to be remade. The children enjoyed the TV in the room and there was standard tea and coffee. We had the breakfast for £5, but it isn't really worth it. It sounds nice - cereal, freshly baked croissant, fresh fruit, orange juice, fresh milk and yoghurt. But, the fresh fruit was a soft apple and the orange juice tasted like squash. The Membury services are a bit woeful too - KFC, BK, Eat-In and Waitrose. Eat somewhere else if you don't have two tired toddlers with you.

Liked: Good shower power.
Disliked: Bathroom not cleaned every day. Room not made up for number of people booked.

Basic and dated, but clean...

Liked: Room was clean, and shower was very good.
Disliked: The booking.com listing stated that 'parking is available', usually they distinguish between this and 'parking is available for an extra charge', so I was surprised to be told I needed to pay for parking before I arrived. I made this payment ahead of arrival as asked, and then was made to pay it again on arrival - I explained I'd already paid, but they insisted I pay again.

Handy but dirty

Liked: Close to motorway networks
Disliked: Shower was leaking from the head. Furniture was stained and dirty. Cups were dirty. Room smelt damp

Could be better.

Liked: Situated at the needed location
Disliked: The shower head was fixed to the wall. You cannot hold the shower head to shower all parts of your body. Very restricted. They also charge £5 for parking. I didn’t know this until I arrived at the property.

Excellent service, Friendly staff, convenient...

Liked: Friendly staff, easy and convenient to locate. Lovely lay out and comfortable.
Disliked: Not the cleanest, some stains and lots of dust.

Very good

Liked: Used for a layover, friendly staff, warm, exactly what we needed.
Disliked: Not much, it was good value.

Good

Very good

Very good

Liked: Good location, comfortable bed and hot, powerful shower.Staff assistance was exemplary.
Disliked: Difficult to find owing to works being carried out at the service station

Good budget option

Liked: Staff are excellent, helpful and friendly. Nothing was any trouble for them. There is plenty of tea, coffee and milks on reception, plus many snack and drink items. It is located at a services which has all the usual facilities which is useful.
Disliked: The bed itself has a basic mattress on it and although it was comfortable, it was quite bouncy especially when my husband moved. It disturbed me on occasions.