Good, inexpensive room for a...

Liked: It was a good price & in a convenient location. The staff were all very nice.
Disliked: It just tidy, just not deep cleaned

Exceptional

Liked: Quiet.

Service with more than a...

Liked: Not being from this area the staff went up and beyond when we were unable to successfully order dinner. The very polite and helpful staff brought us sandwiches. My cousin is in her middle 80s. Both of us were very grateful and impressed with the generosity.

Very poor

Understaffed no sleep got food...

Liked: Booked a handicapped room near the back door because of my wife’s disability in advance requested extra towels and shampoo toiletries etc and was told by whoever is working with booking that it would be ready. Found a better deal at a hotel that I had stayed at b4 but apparently just reservation of the room would have to be cancelled the same day as we booked which wasn’t listed. Also requested late check out which is supposed to be free in advance and si are kids was told later that late check out was unavailable until the day we were going to check out and then they wanted 20$ also my charges went from 170 to 235 after adding my free 5 year old. Called to confirm they said everything would be ready except if we wanted lotion to bring our own bc they were out. Checked in no handicap room a room in the front right next to the loud vending area, pool, and breakfast room. They gave us extra towels pool towels and extra shampoo and conditioner and that was it. There’s only one bar of soap and the toilet paper and room were not clean or accessible for me. The breakfast didn’t start until 7 and we were elbowed by children on a field trip and apparently the ladder in the pool is broken. Kids were running around crazy and unsupervised our entire stay and Sunday night we couldn’t use the pool because there were a bunch of adults drinking beer while their kids ran around and the staff did nothing to stop it. To be fair the same person was at the front desk for like several 16 hour shifts and so we didn’t want to stress them out furthermore. The breakfast was okay except was not being refreshed as fast as needed and they were constantly out of yogurt and milk and juice and coffee and cocoa. We were unable to use the pool or entire stay as it was overflowing with unsupervised teenagers and then children and then adults. Si yo hablo español. So I could understand everything the housekeeping staff was saying and we pre cleaned our room and we all now have norovirus
Disliked: Everything I needed a safe place to take a bath and handicap access and the hotel needs to hire more staff and not lie about everything if you decide to not give us the handicap room or they are not available then tell us so we can go somewhere else

Exceptional

Exceptional

Excellent

Liked: Clean friendly staff

Very good

Liked: close to the highway