Exceptional

Bad

Liked: That my kids enjoyed themselves in the indoor pool
Disliked: Front desk just was rude and didn’t really want to fix our room key it kept turning red or just not work at all. When we checked in and we into the room and I pulled back the covers and it had hair on them on both beds and also the clean towels in bathroom sent my daughter down stairs to get more linen and the lady asked like she had a attitude. So I will never stay there again

Superb

Very good

Good

Liked: I always stay here when I come to Williamsburg because the staff is awesome and it's a clean hotel.

Not a happy guest

Liked: Staff was helpful
Disliked: The first room had the light fixture hanging out,second room the door wasn’t properly secured and the third room was ok

My husband and I could...

Liked: Don’t know, could not even stay due to room being so nasty.
Disliked: Staff could smile and or possibly greet customers and stay off phones.

Very good

Very good