Days Inn by Wyndham West Rapid City Guest Reviews
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1.3 miles from Rapid City centre |
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Cassie, Sheridan, visiting The Monument Rapid City Thu, 7 September 2023
Liked: Nothing except for maybe the price.
Disliked: There was soap stuck on the wall above the shower and mold spots on the wall, and on the ceiling, there was hair in the shower! The sheets looked like they had been slept in. It was just dirty all around!
Cynthia Thu, 13 March 2025
Superb
Liked: How friendly the staff was.
Dave Thu, 13 March 2025
Pleasant
Disliked: The carpets looked dirty…soiled. The refrig didn’t work in the room. The microwave was shared by the entire rooms on the floor. Some outlets in the room didn’t work.
Miranda Sun, 9 March 2025
WE WILL NEVER STAY HERE...
Liked: Nothing... no one should have a 3 hour long panic attack because of a 5 minute interaction with hotel staff.... 0 star if it was possible...
Disliked: Everything!! Gentleman at the front desk didnt even have a smile on his face once his eyes were twitching like he was anxious that i was even there. He couldnt look me in the eyes while asking me questions, then when confirming all my information for the booking the only thing they had right was my name! I was so scared of this gentleman vbecause of the looks he was giving me that i left and we never checked in i lost the $85 but yall can keep it... maybe use it on some ice melt or salt for yalls walkway both my finace and i slipped and almost fells multiple times in the short 5 minutes we were in the parking lot.. do better getting peple in there that actually care about customers and want there business. Oh and keep personal phone calls outside of work im not okay with someone being on a phone call with someone telling them to be quiet and hold on while im checking in... no one needs to hear any of that information other then the hotel...
Colette Thu, 6 March 2025
Scary undesirable night
Disliked: The whole place looked run down and barely kept up. I did not like hearing everything from the adjoining room it was very load and disturbing. I requested another room, and they were very accommodating. The replacement room was not an upgrade at all. The first thing I noticed besides the worn-out furnishings was stained bed spread. So I decided to check sheets. I was discussed to find short black hairs all over it. (GROSS). I contacted staff, and they agreed to change bedding. I also discovered the window would not close, had no screen, and I could not lock it. My room was ground level on the backside of the hotel. I felt unsafe and kept the light on all night. I will NEVER stay there again or recommend it.
Robert Mon, 3 March 2025
Very good
Mark Mon, 3 March 2025
Very poor
Disliked: Very dirty, everything had stains, requested to talk with manager, but they would only give me an email address
Devin Mon, 17 February 2025
Pleasant
Sally Sun, 9 February 2025
Nightmare
Liked: Nothing was good
Disliked: After driving for nine hours on Saturday, I checked into the hotel expecting a restful night, but my experience was unacceptable. 1. Room 214 First Room: The mattress had visible yellow stains and blood, emitted a foul odor, and appeared unclean, as if it had not been changed between guests. 2. Room 218 - Second Room: The heater was not working, which was particularly concerning given that the outside temperature was 12°F. The staff was extremely rude and unhelpful. I was informed that no manager would be available until Monday, and there was no other support available to address my concerns.
Van Tue, 4 February 2025
Very good
Benz Tue, 4 February 2025
Bad