Days Inn by Wyndham Springfield, Springfield

Needs a good cleaning and a make over.

Liked: Bed actually was comfortable.
Disliked: Not very clean; ceiling above pool falling in; check out time listed for noon but hotel staff states check out is 11am.

Disappointing

Very good

Noisy, poor breakfast offering, not...

Liked: The room was not particularly clean, the breakfast offering very limited, BUT worse was the disturbed sleep. At 4am we were awoken by a mechanical noise like a spin dryer coming from the corner of the room. It was impossible to determine what this was. After 30 minutes it stopped but resumed at 5.30am for an hour and again at 8am. At 5.30am I went to reception where it was suggested it may be the elevator or the ‘jacuzzi room’ but no remedy was offered and to come back when the morning shift arrived. When we complained at check out it was blamed on people in room 121 using the jacuzzi. We got nowhere as it was claimed the hotel had no control over what occupants did in their rooms. How about a notice with time limits o tv n use of jacuzzi at unreasonable times? How about warning people in room 119? Finally the situation was blamed on us as to why we hadn’t rung reception at 4am. We asked for a discount and were insultingly offered $5 or told to speak to Booking.com. We mentioned that we would review accordingly and were told to go ahead.

Superb

Exceptional

Very good

Nice, comfortable motel, but skimpy...

Liked: Clean. Good price.
Disliked: Non ran by Americans. They might be, but we seem overrun by Patels owning or managing motels. No protein for breakfast.

Good

Liked: I thought breakfast would be more . It was just waffle and cereal. Nothing wrong with that . Other places have warm breakfast. Still good deal and friendly staff.

Good

Liked: Beds were comfortable- friendly staff
Disliked: Hot water for only 1 person in the morning

Bad

Liked: The staff was pleasant, when we walked into the room it smelled like rat feces and cigarettes. The rug was dirty, and the bed was so uncomfortable that my husband and I refused to stay another night. I spoke to the front desk supervisor and explained why we wouldn't be staying for the second night and to not charge my card for two nights. She went on to say that because I booked online, there was nothing she could do. I felt like this was a bunch of mess because I provided the hotel with my credit card information. Needless to say, I will not stay at the Days Inn again.
Disliked: The smell, the rug was dirty, not enough towels for two adults. No iron and the bed was the worst. I felt like I had been in a fight because my body and back hurt me. I couldn't sleep in that room another night.