Pleasant

A disaster, poor condition and...

Liked: Unfortunately, there was nothing we liked. terrible experience
Disliked: What a disaster!! Smell mold; extremely humid; unmatching and "hairy" bedding; no wire in the phone so no communication with staff; microwave rusty inside and dirty; broken door lock; shower hear kept falling with the water pressure; TV worked but no cable signal.The staff immediately offered a full refund for me and my son to leave instead of changing the room. Same-day rates were very expensive and most of the hotels were booked, so we decided to stay in that poor condition. They switched our room on the next day TV, phone, and shower head were good, but we saw 2 cockroaches.Ps.: The hotel was hit by the Milton hurricane 17 days ago, the only related issue was the humidity and mold, which they tried to solve by leaving this huge dehumidifier incredibly loud (like a jet sound) 24/7. We turned that off to sleep.The staff did not respect the sign "DO NOT DISTURB" on the door. There was a sign at the front desk indicating "NO ROOM SERVICE DUE TO SHORT STAFF", so what in the world they did do in our room since the only difference we noticed was the curtain was completely open leaving our belongings with no privacy all day long.The breakfast just follows along with the poor quality, quantity, and hygiene as everything described above.I went to the laundry to get towels and saw all the dirty bedding and towels sitting on the dirty floor. The towels were smelly and full of stains clearly not bleached.A HOTEL WITHOUT HOSPITALITY, this is how it's properly described. PLEASE, buy my frustration and don't do it to yourself. Nothing, nothing in this feedback is an exaggeration. See some photos attached.

Was not happy

Liked: Nothing
Disliked: Wasn’t clean stains on sheets

Never again

Liked: The location was great and the breakfast was good.
Disliked: The rooms were infested with roaches and we had a lot of leaking water coming out from the toilet and the ac units, we also found a receipt of sexual items on one of the drawers… THE ROACHES WERE THE WORST PROBLEM! DISGUSTING

Excellent

Liked: No time for breakfast

Disgusting

Liked: Nothing
Disliked: Dirty,dirty , dirty

Exceptional

Passable

Very dirty and run down...

Liked: Nothing
Disliked: Very dirty, run down - left as fast as possible