adequate

Liked: there was no breakfast
Disliked: the linen in the rooms was damaged or dirty

Awful experience.. vent hood was...

Liked: Nothing. Very outdated, dirty
Disliked: False advertisement, no breakfast included, it was dirty, outdated

WORST HOTEL EVER

Liked: Nothing
Disliked: Name : Andy Manager : This Hotel is a bad area of san jose its where the people just go  to have a night of fun this is not a family hotel, i will not recommend this . No hot water, the person at the front desk at 10/24/2024- from 3pm to midnight is really rude me and him got into a fight over him switching the bed sheets the bed sheets had stains  and wrinkle not a  place where you want to stay the walls were dirty this hotel is disgusting i think they have cameras in the room they knew exactly how many people where in the hotel and that we only shower and headed out the guy andy stated that he knew exactly what we wearing which is kind of crepy! i had to go though booking to get a refund for my mistake of booking with them! so gross

Not so great

Liked: Rooms were dirty and the owner charged us for 2 big towels at $20 when we just took a small hand towel one because it had gotten make up all over it and stained. Which leads me to believe the owners are cheap. Mr. Patel called to tell me 2 towels were missing I then found out after it was only the one hand towel. Which is definitely not worth $20
Disliked: The bathroom had hair everywhere. A lot of the outlets weren’t working, and TV was broken. The towels were all stained one was red and one was yellow. The bed sheets were torn and stained as well.

Very bad experience Stay far...

Liked: Room was substandard, bed sheet seems never washed, still has some hair or even public hair and even some bugs as it was itching all nighy
Disliked: Cleanliness ( public hair left in bed sheets). Room even bathroom was so substandard

Bad

Liked: Did not stay here
Disliked: I didnt get a refund

Exceptional

EXRTEMELY UNCOMFORTABLE

Liked: HORRIBLE RUN DOWN FACILITY. LEFT AFTER STAYING ONLY THE FIRST NIGHT. BEDS WERE DIRTY, BATHROOM WAS DIRTY AND THE DOOR WAS BROKEN. SMOKE ALARM WAS PULLED OFF AND THERE WERE FOOTPRINTS ON THE CEILING. MY EMPLOYEES WOKE UP WITH BUG BITES ALL OVER THEIR BODIES. THIS PLACE NEEDS A REHAB DESPIRATELY. MY WORKERS DID NOT FEEL SAFE STAYING IN THIS HOTEL
Disliked: EVERYTHING...HORRIBLE ACCOMODATIONS.

Will not be returning but...

Liked: The hotel on-site manager was very helpful when presented with issues, he tried to accommodate in the very best way that he could even offering a full refund as he could see that we were disappointed. He is truly the hotel’s greatest asset.
Disliked: Almost everything, the hotel is tired looking, stained bedding, pool closed due to a dead rat, had to move rooms as un-sleepable, no flushing toilet as water was turned off.