Days Inn by Wyndham Pinole Berkeley Guest Reviews
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1.2 miles from Pinole centre |
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Shak Thu, 20 February 2025
Bad
Liked: Nice spot, easy parking and vending machine is right on the site.
Disliked: I booked online king size bedroom which was already paid!! When I got there for checking in they were out of king bed so I asked for Queen bed instead! Unfortunately they don’t have it either So instead they offered me double bed. Since that’s the case I asked for refund and told me it’s non-refundable. Consequently I had to take it regardless of the situation which I felt very unfair.
Maria Sat, 8 February 2025
Exceptional
Liked: All, thanks
Disliked: Nothing , all is good
Colleen Sun, 19 January 2025
Not worth the stay
Liked: Nothing
Disliked: We were supposed to stay for 2 nights and we got there and the room smelled like mold and when we turned on the heat it smelled like mold. I saw a bug on the bathroom floor. We called within a half hour to the front desk to let them know we wanted to not stay for another night and we were checking out early the next morning. I booked the reservation through booking.com and they just said the needed to I needed to go through booking.com . I called them and they emailed the manager however the manager told me they never received the email this happened 2x. Back and forth with booking.com and the hotel. I believe the hotel was giving me the run around because it’s clear that we checked out on 1/12 however the manager seems not to be able to find this information. This is day 6 of trying to get the refund.
Kelly Thu, 16 January 2025
Exceptional
Liked: The energy is welcoming here!
Miguel Mon, 13 January 2025
Staff just gives what ever...
Elizabeth Mon, 13 January 2025
Very poor
Liked: It was in a nice location.
Disliked: For a non smoking room it smelled pretty bad. Out dated room the beds were very uncomfortable so I didn’t get a good rest ,but the smell was just awful and unbearable.Also for breakfast being included they definitely did not have a good choice.
Stephen Fri, 3 January 2025
Very good
Liked: They haven't returned my deposit!!!
Flavianne Thu, 2 January 2025
Very good
Elizabeth Fri, 25 October 2024
Bad
Liked: Unable to stay they canceled our reservation
Disliked: They canceled my reservation that I made back in august
Smith Tue, 22 October 2024
If they would maintain the...
Liked: I like that a room was immediately available to me after the other booking.com motel failed me. The attendant was friendly
Disliked: The front window and screen were broke, therefore no feelings of securityThe front door and the bathroom door were shaking on the hinges as if they had been kicked in once beforeThe calk was gone on the tub and the termites had begun to eat away in the uncalked areas on the tubThe floor was soo dirty that my white booties were black after walking on it for 2 days