Days Inn by Wyndham Pensacola West, Pensacola

Disgusting

Liked: It was off the Interstate. Closed to restaurants.
Disliked: The room was filthy. The a/c vents looked like there was mold. The phone was corroded with looked like mold. The TV stations were scrambled. The key lock didn't work all of the time needed new batteries. There was dead and lived roaches in the room. Didn't approve of the people sitting on chairs and truck bed hanging out. The lighting was not great. The breakfast consisted of package donuts (3).

Hotel was nice staff were...

Liked: We did not go to the breakfast as it was only donuts and coffee, would have preferred cereal and milk.
Disliked: The tv remote only changed the cable box it did not work on the tv at all. Had to get up to turn tv on and adjust sound and turn off before bed.

Wonderful stay

Liked: The staff
Disliked: The breakfast

It was great. Everything was...

Liked: Everything was great
Disliked: There was no breakfast included it was just coffee and mini donuts. I didn’t like that it had breakfast included on the app.

Bad

Liked: The place was very dirty. There were ants all over the room and fleas in my bed.

Poor

Liked: Nothing
Disliked: Every thing

Will not stay again

Liked: Location
Disliked: Breakfast sucks

Pleasant

Overall a good stay (we...

Liked: Location, price, friendly/helpful staff. Also very pet friendly.
Disliked: The floors were not mopped (even after a shower your feet would get dirty just walking from the bathroom to the bed). The bathtub/shower need replacing (I put a hand towel in the tub to stand on while showering because the tub did not appear clean).

For the price, the accommodations...

Liked: At first glance the property looked well kept up..
Disliked: Asked for no smoking room on booking, confirmation receipt read “smoking room” ..upon check in I discussed the mix up with receptionist and she offered to change our room to a nonsmoking room which we agreed. The room we ended up in (although there were no smoking signs visible) had a pungent and distinct smells of long term cigarette use. There was hairs in the bathtub Floors were extremely dirty (turned feet black) Landline phone inside room did not work and there were only two towels when in my reservation I made it for 3 people one toddler. When I sent a text through the automated service the receptionist immediately called back and offered to give us a different room right away. We however were no longer at the hotel and chose to stay in the original “nonsmoking” room since it was only for a night. I appreciate the night clerks receptiveness to accommodate us. I really just wanted to share the condition of the room we arrived to as to ensure I would not be charged for the previously existing smell of smoke. She was the kindness and most active person I saw working the entire time. Morning of check out service was less to be desired, seemed like the lobby was crowded with people in need of help or direction. I would stay here by myself however I would not book this place as somewhere to host my loved ones again.