Poor

Liked: They had breakfast.
Disliked: The room was dirty/dusty. The carpet was filthy. The mattress itself was dirty and covered up by 3 mattress covers. The rooms should be cheaper based off the cleanliness of the rooms.

Probably wouldn’t recommend

Liked: It was convenient
Disliked: The lady told me at check in they would only come in our room if blinds were open and we left on Saturday and left everything out and we came back and someone had Been in our room because our stuff was moved and bed made

Bad

Liked: The manager treated me like I was a dog... I did sneak my dog in witch Bella is a 10 lb cheweenwee dog found out that they do accept pet just with a charge was will to pay and cleaned the whole room for the housekeeperCalling me and 3 children a pig and we were nasty people.. I will never be back to this hotel

Very poor

Liked: The location was great
Disliked: They call the room on the 29 the day after we checked in to tell us that we owe 100 more dollars. Then tell us that we had to check out on the 30th because we couldn't come up with another 100 dollars. We didn't have any extra money. We went to asheville because my old man had to have eye surgery. I took my car off for scrap just to come up with the money for the room. It was messed up the way they acted the day after we check in wanting more money. All the money I had left was 20 dollars I didn't have a extra 100 to give them. There was blood on the side of the ac and all in the floor.

Exceptional

Good

Liked: Very convenient to Marshall and Asheville. Breakfast is always good.
Disliked: Need more tea selections.

Very good

Liked: Staff were great! Friendly, accommodating, and helpful.
Disliked: The accommodations were nice, but could use some updating.

Good value for the cost.

Liked: Staff very helpful. Breakfast good.
Disliked: Slight funny smell upon entering room but otherwise nice.

Very good