Exceptional

Superb

Perfect weekend stay and exceptional...

Liked: Amazing service, really convenient location, perfect breakfast to start the day and I really enjoyed using their fitness room. Lots of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was always easy in their lot. Everyone was really kind and I would stay here again when in Albany.

Very good

Liked: The stay is always nice and the staff is always nice but I've been noticing there's now roaches in the rooms and ants, I've seen a couple on my weekend and it was hard to even have food around without seeing them near it, my family has worked for hotels so I was raised to always be clean and proper in hotel rooms and as much as I tried to keep things clean they would pop up and go into wall cracks. The sheets weren't very clean after housekeeping.The room was better when I checked in but otherwise staff was great, bed was comfy and room was a tad bit cleaner than it usually is but the roach problem is the issue now

Served the purpose but wouldn’t...

Liked: Good location, quiet area.
Disliked: Room was way too hot. Thermostat didn’t control temperature there is a heating vent so whatever the hotel is set at is what you get. I mentioned to the front desk and was told to open a window. Also breakfast was more limited than what I expected.

Pleasant

Pleasant

Disappointing

Liked: The beds were very comfortable!
Disliked: The heat/air was not adjustable - too hot in the room!The telephone didn't work - couldn't reach the front desk.Cockroaches! Encountered 8 roaches in an hour's time, offered another room, when we checked it out, there were roaches there too. We left at midnight after finding a room at another hotel. Saw the manager the next morning, to be honest, he was very understanding and admitted there was a problem that he was having looked at, ture or not, who knows, but we slept very good at Holiday Inn Express, not having to worry about bugs crawling on us.FYI - I was fully reimburesed for the 2 nights.

Chill place to stay

Liked: It was nice, big and cozzy
Disliked: It was not uncommon to find a few roaches walking in the bathroom