Exceptional

Perfect!

Liked: Customer service
Disliked: Na

Superb

Liked: Close. To everything.
Disliked: A couple of suspicious characters around.

Exceptional

Disappointing

It was absolutely despicable, terrible,...

Disliked: I was intentionally overcharged on my 4th day stay. It was supposed to be $75 on that Monday but he charged us $124, he then was confronted by my boyfriend and changed the charge to $92 when we requested a refund which is still more than what we're supposed to be charged, We got absolutely no room service until our 4th night stay The TV Service didn't work, the phone inside the room didn't work, there were stains on all the sheets and cigarette burn holes in all the covers. The hot water is cold and the cold water is hot. The air conditioner had issues, we were hot during the day because the air wouldn't come on.

Pleasant

Liked: Nothing fancy, just a basic hotel room.

Comfortable room and good location,...

Liked: Bed was very comfortable! Room was clean and tidy. Room had a lamp and ceiling light of appropriate brightness. Air conditioning functioned properly.
Disliked: Pool and spa were filled in with dirt. Desk and bedside lights were blinding, WAY too bright! Staff was culturally insensitive (not racist, just oblivious), causing significant communication barriers. Breakfast was just sugary pastries, nothing substantive.

No. Just no.

Liked: Front desk people were nice
Disliked: The place is simply a dump. Pictures of site are lies. It was filthy, old and musty. The coffee pot didn't work. There was no drinking water And the coke machine was garbage. They didn't replenish anything or take the trash out. There was no liner in the ice bucket, didn't leave enough toilet paper. Sample of shampoo was filled with water. There were no trash liners. There was someone smoking pot next door and people fighting outside my room and the breakfast was a joke. There was nothing next door like a store or a gas station. Nothing in lobby. Though you could walk across the 4 lane highway that was under construction to get fast food. If then you've gotten a car and had to go up and make a bunch of u-turns. There's also no access to the hotel off the freeway, so you have to turn to make A uTurn then also.