WOW!!! Dream Stay!! Best place...

Liked: Wow! The most amazing, exceptional, stay ever! We were so well taken care of from the reception team, Anika and others took the best care of us. We had a canceled flight due to a hurricane, and they went above and beyond to take care of our needs and get us in another night. Juan was amazing greeted us with such delight from the moment we arrived to the moment that we left. He was phenomenal. What a gentleman we miss him already. Miguel at the lounge was awesome as well, I got a massage from David and what an experience as well. The food was phenomenal. The service was phenomenal. Everyone goes above and beyond if it wasn’t one of the best stays of our lives, I don’t know what to say. I would go back just for food and service. I encourage everyone at some point of their life to go to this place, you’ll thank me later and never regret it. We are already planning a trip back!!
Disliked: Nothing absolutely nothing everything is amazing here EVERYTHING and EVERYONE

The really place to relax...

Liked: I liked all the hotel areas. It is so beautiful decorated and well maintained. But most of all the sauna and the spa are impeccable areas to relax. If you want to get away from all the busy life this is the place to be.
Disliked: I dont speak and read german . The signs were all in german only. So I wished all the signs were with both languages . English is a world wide language which a lot of people can speak . That will make it more easy for non german visitors. Also I wished as a first time visitor there was a receptionist or any of the staff which take you around the hotel and let you know all the places and regulation . Although I wish to thank you for making the dinner menu for us in english and that we really appreciated. The dinner service was very good . The presentation of the plate is 10/10 but the taste was 5/10 as alot of different tastes in one plate that doesn't make sense. I'm saying this as we own a restaurant and we're used about the mixture of food together but this was a bit too much.

Exceptional

Exceptional

Liked: Parfait !!!! Merveilleux !!!Wonderful !!!!!!!!!!!Place, spa everything was perfect !!!!

Exceptional

Exceptional

Superb

Liked: Location, spa, pool, gym, friendly staff, dinners
Disliked: The room did not have an aircondition, there were no pancakes for breakfast and the dining room could have a backgroud music.

Exceptional

Exceptional

Liked: Nice hotel with excelent wellness. Friendly and helpfull staff.
Disliked: No salat bar ať the dinner! Expensive drinks.