Superb

Liked: Lovely hotel with grand history. Beautiful grounds with views over Thames. All meals were great. Was great waking up to the lovely view and birds singing.
Disliked: A bit loud noise of the radiators but they were timed so weren’t on all the time. Would be handy to have EV charger at the car park.

Sumptuous, beautiful location, nice grounds.

Liked: There was a very good choice for breakfast, which meant I did not need to break my journey home to eat.
Disliked: I was woken by the noise of a machine which prevented me from getting back to sleep.

Would definitely come again.

Liked: Room was fantastic. So modern and clean and quiet.
Disliked: Spa facilities were limited. It has a pool sauna steam room and jacuzzi. Would have loved a hydrotherapy pool. Etc.

Superb

Perfect spa break with OUTSTANDING...

Liked: This place is such a gorgeous find! ALL the people working there was so kind, so polite and so professional. The grounds are beautiful, the rooms are very clean and beds super comfortable. Breakfast was amazing - we loved every second of our stay
Disliked: Nothing - all amazing

Disappointing treatment by staff

Liked: Beautiful hotel
Disliked: The spa team. Misleading information throughout. I bought this to the attention of the reception team and they said they would ask for the spa manager to contact me, they didn’t. So I went back to the recording team (Vicki) who has now ignored my emails.The money I spent for my stay for my wedding night was not worth it and has left a bad taste in my mouth.

5 Star all the way

Liked: Very good - friendly staff and beautiful house and grounds

Exceptional

Nice location and setting but...

Liked: Lovely setting. Nice big suite.
Disliked: At around £500 per night I would have expected water in the room to be large bottles. Not tiny bottles on day one and nothing replenished after. Glasses used were left and not replaced or cleaned after day one.The building is lovely to come to but felt unloved and old and rundown. The spa is small and nothing special. Toiletries are just terrible. Not what I expected at all. Very very poor quality, very small size, only a couple of the shower gel items included and unbranded. Barely anything in the room apart from the size of the suite, felt luxury. At £950 for a two night stay without breakfast included, I expected a lot better.