Exceptional

Exceptional

Very good

Exceptional

High expectations but very disappointing.

Liked: The staff were excellent, lovely and very friendly.
Disliked: Water in room. Water pressure very low, hot water kept cutting out.Breakfast: had to wait a very long for tea and breakfast. Over cooked.Dinner: starter ordered scallops, received 1 which was very bland! Main both steaks excellent. Vegetables cold and undercooked sprouts, cold and undercooked carrots and parsnips, roast potatoes cold and overcooked.These comment were made to our server. Having stayed at the Dakota in Manchester, which was outstanding, we expected the same from Glasgow. We were extremely disappointed.

beautiful hotel

Liked: lovely welcoming staff when we arrived and on a night when we came back as well, beautiful room everything was perfect, the size of the room, lovely comfortable big bed , fab shower and all towels bedding were lovely and fresh and soft, best mini bar refilled next day as well thought this was fab, we stayed in Edinburgh after staying here and wish we had booked dakota there as well definitely worth the money

Great stay

Liked: Stayed many times. The atmosphere and service provided is excellent. Very laid back ambience. Great clean room with great shower room.
Disliked: Nothing to not like.

Superb

Superb

Liked: Friendly staff. Clean and comfortable rooms
Disliked: The bed was so soft I ended up with a sore back. I’m sure some people would love it but just not for me