Cumberland Hotel - OCEANA COLLECTION Guest Reviews
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Simon Tue, 1 April 2025
Superb
Ria Mon, 31 March 2025
Bad
Liked: Nothing
Disliked: The staff was rude and walked in to my room
Albina Mon, 31 March 2025
Disappointing
Shakira Sun, 30 March 2025
Disappointing
Macie Sun, 30 March 2025
Wouldn’t recommend.
Liked: Decent location
Disliked: False advertisement of rooms, when I spoke to the receptionist she was rude about it and said it was booking.coms fault. Felt more like a hostel than a 4* hotel. Description says indoor pool but had to go to the hotel next door to use it. Food is overpriced, room smelt damp and could hear banging from other rooms till early clocks, rooms are not soundproof can hear everything in the corridors, lift was Dodgey and tiny, outdoor pool is not heated as advertised, no fridge, would not stay again
Simon Sun, 30 March 2025
Exceptional
Lindsay Sun, 30 March 2025
Exceptional
Gray Wed, 26 March 2025
Superb
Mr Wed, 26 March 2025
Good value for money in...
Liked: Great view, friendly staff and great breakfast.
Disliked: Had to pay for parking, the hotel was a bit tired looking.
Montana Wed, 26 March 2025
We enjoyed the food/ cocktails...
Liked: I mainly come back to this hotel as I loved the restaurant the steak is amazing same as the cocktails I also was visiting the Portsmouth outlet so this hotel was a short drive away
Disliked: The first room we got given had a funny smell we didn't think much of it as only staying a night but when we went to go to bed we found it hadn't been cleaned properly as there was cigarette butt's and packets for making cigarettes all over the room including a lighter we did address this to the staff and they moved our room and dealt with the situation correctly which we appreciate we will return in the future 100% and hope this was a one off mistake