Best spot to stay in...

Liked: This is our 4th time staying and would be hard to ever stay anywhere else in Cairns. It's so comfortable. The pools are always cool and have spare beds, the beds are so comfy, shower perfect and air con adjusted so well. The location is in the middle of everything, walking distance. We got a beautiful room this time with wonderful views and a balcony. Always the best stay

Exceptional

Liked: Good location
Disliked: Controls in the bedroom somewhat complex!

Disappointing

Liked: Location was good
Disliked: Requested suite and received a handicap room.Ate at front bar which was very poor food.Breakfast was only average.

5 star hotels have great...

Liked: Beds and pillows were comfortable. Room was clean.
Disliked: I generally don’t bother staying in 5 star rated places anymore for all the same things that I dislike about Crystalbrook Flynn specifically- there is no complimentary water. Every 4 star rated place offers this. There are no microwaves in the room - almost every decent 4 star rated hotel has one. The rooms are tiny - 4 star places are always bigger. The furniture is ok but the carpet in the hallways and fittings in the room look cheap to me - low maintenance for sand maybe? I don’t like how it feels like a 3 star in the hallway though. Pool was pretty average. Esplanade isn’t very kid friendly at night - fair amount of alcohol driven issues in the area. I’d choose a highly rated 4 star hotel over the cheapest room at a 5 star. Overall experience was comparable to 4 star.

Superb

Poor

Exceptional

Exceptional

Exceptional