Crystal Brook Tourist Park Guest Reviews
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Write a review
Bryanan Mon, 11 November 2024
Inappropriate Assumptions and Rude Receptionist
Liked: Good location, check in was easy even though I had late arrival.
Disliked: My male colleague and I booked a stay for two people in a two-room accommodation, specifically so we had our own bed and space. However, upon arrival at 1am after a long flight, we found that only one double bed was made, with no extra sheets or blankets provided. Exhausted, my colleague had to sleep the first night on an unmade bed, wrapped only in a sheet.When we addressed this the following day, the receptionist was extremely rude, arguing that "you should have let us know wouldn’t be sharing a bed." Rather than offering an apology, she dismissed our concerns, saying, “That’s too bad; that’s the way we do things here.”This expectation to bed share made for an uncomfortable experience and was not what we anticipated when booking a place with two separate rooms.
Nicole Sun, 10 November 2024
Exceptional
Robert Wed, 30 October 2024
Superb
Sharna Wed, 30 October 2024
Very pleasant and quite
Liked: Size and layout of the cabins, where very roomy
Disliked: Parking next to the cabin with bigger vehicle is hard
Rina Mon, 7 October 2024
We enjoyed our stay. Cabin...
Garrard Fri, 23 August 2024
Exceptional
Louise Mon, 15 July 2024
Poor
Lauren Sun, 14 July 2024
Exceptional
Carmel Mon, 27 May 2024
Very good
Lindsay Mon, 20 May 2024
Crystal Brook Holiday Park is...
Liked: Beautiful location surrounded by bush and walking trails.Good heating with reverse cycle air conditioning and electric blankets. Hot showers.
Disliked: Wifi didn’t work.