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Crowne Plaza Syracuse eeef - (888) 608-6346
Crowne Plaza Syracuse, 701 East Genesee Street, Syracuse, NY -(888) 608-6346
Area: Syracuse University
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BOOK ONLINE OR CALL - (888) 608-6346
3.41
HOTEL RATING: 
PLEASANT
3.41 out of 5 (663 Ratings)
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Crowne Plaza Syracuse provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date you can arrange airport transportation services guaranteeing a seamless and efficient experience for both arrival and departure. Parking is accessible supplied by the hotel for guests who arrive by car.The hotel is completely smoke-free. In limited designated zones smoking is exclusively permitted. Each morning at Crowne Plaza Syracuse a scrumptious homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee offered daily at the cafe on-site.During your visit indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience unparalleled comfort as groceries can be brought right to your room at Crowne Plaza Syracuse through their distinctive delivery assistance.During your stay at hotel an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` gift/souvenir shop
` taxi service
` Buzzer/Wireless Intercom
` Carpeting
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Window
` Desk/workspace available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Airport shuttle (charges may apply)
` Parking available (charges may apply)

Crowne Plaza Syracuse Guest Reviews

Overall Average Score: 
Pleasant (3.41 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Rachel, Watervliet, visiting Westcott Theater Sun, 18 February 2018

The staff was very friendly. They waived the parking fee for us and gave us each a card for a free drink. The hotel itself was beautiful. Would definitely go back. Also loved the skyline view at night from the room.

Liked: Friendly staff; free drink cards; free headphones; amazing shower.
Disliked: No low points.

5

Exceptional - 5.0 out of 5

Jeannette H, Ogdensburg, visiting The Oncenter Thu, 28 April 2016

We were extremely pleased with our stay; we had dinner at the hotel which was amazing. All the staff was very kind. The location was perfect for where we were going. I would definitely recommend this hotel to my friends and family.

Liked: Excellent.

4

Very Good - 4.0 out of 5

Howard, Batavia Fri, 20 November 2015

Liked: Clean. Cheap parking. Near Dunkin Donuts.
Disliked: No continental breakfast.

5

Exceptional - 5.0 out of 5

Mark L, Moravia NY Sun, 11 December 2011

Nice hotel reasonably priced and close to many events

Liked: Very nice, comfortable room

4

Very Good - 4.0 out of 5

Kimberly Sun, 24 November 2024

Love it

Liked: Rooms were modern and clean! Very clean! 😊staff nice! Room so comfortable and a restaurant attached to it! Gym and computer area! Place is set up for safety!
Disliked: People who were not renting were hanging out in parking lot at different times of the night!

0.5

Poor - 0.5 out of 5

Lisa Mon, 4 November 2024

We didn’t stay it was...

Liked: Nothing it was closed
Disliked: The fact that no one contacted us to let us know the property closed unexpectedly

0.5

Poor - 0.5 out of 5

Patricia Fri, 25 October 2024

Didn’t stay. It was closed....

Liked: Perfect placement for concert
Disliked: Same as above

0.5

Poor - 0.5 out of 5

Lisa Fri, 11 October 2024

There was no stay. The...

0.5

Poor - 0.5 out of 5

Renee Wed, 9 October 2024

Awful

Liked: Nothing.
Disliked: Arriving at property with sign on door saying they were closed. No call, no email, no text notification.

0.5

Poor - 0.5 out of 5

Bernadine Tue, 8 October 2024

Bad

Liked: When we arrived at the hotel to check in we were informed by a guard that the hotel had closed 3 days ago. No one bothered to tell us.

0.5

Poor - 0.5 out of 5

Karen Tue, 8 October 2024

Very upset

Liked: NothingThey left us strandedClosed
Disliked: Made reservation through booking.com, reservation was confirmed through you. Even called and talked to someone at the hotel on oct. 4th. To confirm again. Much to our surprise, we show up on oct 6th to check in only to find a sign on the door that they permanently closed on Oct. 2nd!! No one told me that, not Booking.com and Not even the women I spoke with on oct. 4th. We were left stranded, along with alot of other people. Thankfully the Parkview hotel, which was next door had one room left and were happy to accommodate us. There was a concert in town, which is why we were there and all the hotels in the area were completely booked. I was surprised that you weren't aware of this closure, to give notice of the closure to all who booked that hotel through you., and was even more surprised The women I talked to at the hotel on oct 4th never mentioned it at all. The crowne plaza did not charge my card, and they better not under the circumstances.Parkview hotel gets 5 stars for their personable staff and for accommodating us.

0.5

Poor - 0.5 out of 5

Burgos Thu, 26 September 2024

Bad

Liked: Checking out went wonderful. Couldn't wait to leave. As a matter fact it was the best part of my stay! There was absolutely nothing that my husband and I actually liked.
Disliked: The fact that I walked into a dirty room with unmade beds.That after complaining to the front desk and getting an attitude from the girl, they gave us a new room that had a man already sleeping in bed. That the third and final room they gave us also dirty, crusty towel near the sink, dirty tissues stuffed back into the tissue box, bottle caps on the floor, and one of the beds was missing bedding leaving the mattress exposed.

4.5

Wonderful - 4.5 out of 5

Rosemary Thu, 26 September 2024

Superb

2

Disappointing - 2.0 out of 5

Chantal Mon, 16 September 2024

Would not book again

Disliked: Room wasn't that clean and they wouldn't give us a cot. Traveling with 2 teen boys - a cot would have been nice. For the price - thought it was an absolute rip off.

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Crowne Plaza Syracuse 701 East Genesee Street, Syracuse, NY