United States
Canada
United Kingdom
New Zealand
AustraliaCrowne Plaza Suffern-Mahwah an IHG Hotel Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
Write a review
Menu
| 2.0 miles from Suffern centre |
Write a review
Williams Sun, 20 April 2025
Superb
Irene Sat, 19 April 2025
Good
Renee Fri, 11 April 2025
Good
Disliked: The heat in our room didn’t work and it was cold . They did bring us two extra blankets snd offered to send maintenance but we were tired from a long day of travel and just wanted to go to bed.
Thomas Wed, 2 April 2025
Only if it’s your only...
Liked: This is like an old convention hotel tucked away with nothing around the area. If you don’t have a pet and don’t need to be in this particular location this is a very expensive hotel for what it is. There is a limited menu restaurant on the premises ( bar ) food is actually okay Service can be rude but given that there was only one person attending I will not hold that against her. But when you are tired and given an attitude that just throws you off. Room is very tight but acceptable in terms of cleanliness. Floors however not so clean. I always find this to be the issue with Crown Plaza chain in the U.S. I had to wipe the area where my pet’s water bowl will be placed or any other area I see small black sticky dots as I really don’t want to be exposed to rodent fecal matters. I felt that last time we stayed checking the bathroom. However why did we get mobile accessible room as we didn’t ask for this - I don’t know but bathroom was awful for it was impossible to shower properly and water leaking all over the floor.We couldn’t wait to leave.
Geoff Tue, 25 March 2025
good stay
Liked: clean easy access to work
Disliked: Breakfast was very pricey for what they offer.
Tina Fri, 21 March 2025
Exceptional
David Mon, 3 March 2025
Pleasant
Liked: Good location, very clean, friendly staff.
Disliked: Elevator was out of service throughout the duration of my stay.
Jessica Sun, 2 March 2025
Very good
Liked: Clean and nice atmosphere and affordable
Disliked: The elevator was out of service
Ann Thu, 27 February 2025
Exceptional
Aleksandr Mon, 24 February 2025
Very good
