Exceptional

It was fine

Liked: Good breakfast selection, good location our room was cold, we could hear lots of noise above us in the restaurant in the early hours quite noisy for us and rooms are not cosy considering it’s a four star hotel. Good for the travelling business person
Disliked: Too noisy, not cosy bathroom too small, not enough teas, coffees in room

Comfortable, great location.

Liked: Size, facilities (needed to work while on holiday and the desk was perfectly lit), tea/coffee and proper milk!!!
Disliked: Hmmmm, one receptionist was really unhelpful (didn’t get her name) when I needed to use the road side parking as the hotel parking spaces were full and couldn’t appreciate the problem of an overseas phone/limited data to download the parking app. One to opposite side, Lilly was a total legend and assisted above and beyond. Perhaps sone training on this where staff realise we don’t all have local data plans and if we do have Tata plans, sometimes they are slow to download/use.

Weekend break

Liked: Second visit. Great hotel and facilities and perfect location.
Disliked: Parking a bit tight but at least available.

Exceptional

Very satisfactory, the staff were...

Liked: Room comfortable but a little tired

Decent hotel, would stay again.

Liked: Good location
Disliked: Tenth floor was noisy from restaurant above.

Disappointing

Liked: Location. Breakfast.
Disliked: Noise, no place for clothes other than hangers. No info on hotel/area very expensive for what it was.

Ideal for short stay

Liked: Breakfast and location very good. Room ok but bathroom could do with re furbish
Disliked: Bathroom