Good stay with a great breakfast.

Liked: Good bar.
Disliked: It was great, so nothing.

Delightful stay. Good décor and well fitted room. We had a pre-theatre meal in bar - excellent and good service; ditto the breakfast. Highly recommended. 5 minutes walk to Theatre Royal and Royal Concert Hall and tram stop .

Liked: Excellent hotel good facilitiries in room et al. Very helpful staff.
Disliked: Nothing negative at all.

Exceptional

Superb

Perfect for a city break

Liked: The location was perfect for the city centre and having a swimming pool was a bonus. It was also good that you didn't have to check out until midday.

Good

Exceptional

Lovely stay

Liked: Excellent breakfast, room was spacious, very modern looking hotel, attentive staff
Disliked: Steam room wasn't working and hot tub was stinging both mine and friends eyes so couldn't stay in it.

Will come again but will...

Liked: Staff were brilliant so very helpful , the breakfast was very good and a wide variety which we liked
Disliked: We chose this hotel for the pool and sauna as needed to unwind to get here and the sauna is out of order so we wouldn’t have stayed if we had know this . We do feel this should be made aware on the website when booking as was a major booking factor for us . I nearly called before booking but didn’t as was a photo so though it’s all good .

Friendly staff but noisy rooms

Liked: Nice reception/bar area.
Disliked: Rooms were noisy, could easily hear everything the room next door were saying and our room overlooked rock city so was very loud Saturday night.

Lovely hotel but can hear...

Liked: Great location, very clean and comfortable. Staff were lovely, couldn’t fault them at all!
Disliked: Unfortunately had to request a room change due to the guests next door doing unspeakable things and the noise was absurd! Walls are clearly very thin and definitely need some sound proofing - did advise the staff so I hope these guests were told but it did ruin the experience for us having to pack and unpack again for a 2 night stay. Also a lot of music coming from the bars nearby but this wasn’t a big issue for us.