Exceptional

It was okay, but it...

Liked: Not that far from our venue. Enjoyed the location.
Disliked: The room could have been inspected before we received our key. There was a hairbrush left behind hidden under the curtains. The shower had some grime coming into the shower when water hit it.

Loved the environment and atmosphere

Liked: Very clean and friendly
Disliked: Everything was good

We had a wonderful trip!

Liked: It was a beautiful place and the location was amazing.
Disliked: Nothing.

Superb

Liked: The breakfast was good. The service was good. The location was perfect. The location was convenient to stores and restaurants.
Disliked: Booking.com gave me my grand total how much my stay was going to be, but when I checked out my grand total was more money out of pocket. I was very disappointed. I have been using booking.com for years and never had this problem.

Good

Liked: Everything was good from top to bottom
Disliked: There was no continental breakfast, you had to pay for parking everywhere, and all the doors to enter the building were open 24/7.

Exceptional

Exceptional

Exceptional

Liked: The room was cozy and nice. The customer service was exceptional. It was a lovely visit. We look forward to coming back to Augusta and staying at the Crowne Plaza again.