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Crowne Plaza Niagara Falls NY - Riverside an IHG Hotel eeef - (888) 406-7656
Crowne Plaza Niagara Falls NY - Riverside an IHG Hotel, 7001 Buffalo Avenue, Niagara Falls, NY -(888) 406-7656
Area: East Niagara Falls
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3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (2325 Ratings)
4.8 miles from Niagara Falls centre
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Hotel Description
This hotel, in a high-rise building overlooking the Niagara River, features a year-round indoor pool and fitness center. Relax by the river in our outdoor seating and/or eating at our restaurant patio. The Falls are 4.6 miles/7.4 K away. $10 tax daily parking fee applies. Guests of the Niagara Riverside Resort; BW Premier Collection will find a flat-screen cable TV, mini-refrigerator and a coffee/tea maker in all guest rooms. Daily housekeeping on request, see desk. Free WiFi is offered. A $100 security deposit will be held per room to allow guest to use our full service restaurant & bar; available breakfast, lunch, and dinner and on site mini store. These items may be paid directly or billed to your room or paid to cashier. We welcome Dogs to our hotel. The fee is $75 tax per stay.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Fishing
` Canoeing
` Hiking
` Bowling
` Wheelchair accessible
` indoor pool
` outdoor pool
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Buzzer/Wireless Intercom
` Pool with view
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Crowne Plaza Niagara Falls NY - Riverside an IHG Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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4

Very Good - 4.0 out of 5

Erica Sun, 9 March 2025

Hidden gem

Liked: The girls enjoyed the pool. We enjoyed the room as well. They loved the jetted tub and the walk in shower. The cute basket of all the essentials was a nice touch
Disliked: I didn't like that there weren't towels at the pool. And I didn't like that I never received a voucher for breakfast and ended up having to pay for all 3 of us to eat in the morning. Was very confused about it

4

Very Good - 4.0 out of 5

Patrick Mon, 3 March 2025

Very good

4.5

Wonderful - 4.5 out of 5

Randall Sun, 2 March 2025

Superb

4

Very Good - 4.0 out of 5

Tyler Thu, 20 February 2025

Very good

2.5

Fair - 2.5 out of 5

Strack Mon, 17 February 2025

It's was ok. Good staff

Liked: Kids from hickey teams were loud, made messes and made my kids feel very uncomfortable and told them to get out of the pool. Banging on the side wall of our room as well.
Disliked: Kids and cold faucet wasn't working.

4

Very Good - 4.0 out of 5

Kristen Sat, 15 February 2025

Despite the things we didn't...

Liked: We enjoyed our stay very much despite the things we didnt like it still fit our needs. The beds were super comfy, the view was amazing for this ice storm because the river was frozen which looked stunning watching ut freeze and melt, the bathrooms were spacious, great shower pressure, hot tub was relaxing, a bit tight for 2 to relax in at the same time though. There's an outdoor fireplace that we look forward to checking out the next time we stay here. The breakfast on site was delicious, pricy but delicious and since the nightly stay wasn't to bad it didn't bother us to spend the extra money for the breakfast. The staff was very friendly. We asked for a clean quiet room ahead of our arrival and they booked us with a room before we got there. This place is Pet Friendly so we know we can bring our furbaby if we decide to come back for our next stay. The yard outback by the water where the fireplace is was very spacious for you to walk your pets from what it looked like from our window..This hotel is about a 15 min drive to the casino and other attractions which was further then expected but it wasn't to bad
Disliked: The Pool was open but the whole pool area is colder then the rest of the hotel, to cold to go in with it being winter time. My main dislike is the hot tub in the bathrooms for the suites do not have a fan or vent that you can turn on so the room gets extremely steamy and hot when relaxing in the hot tub which is not good for my health condition because i pass out when theres not enough air ventilation so I almost passed out. Luckily my boyfriend could hear me yelling babe from our room into the elevator to run back and help me because this hotel is also not soundproof. The shower and tub both leak water so the floor is constantly wet and cold even if you try outting a towel down but there is a drain to drain the water, just no dry warm spots to put your feet without slippers. Another big problem I had was the AC, I overheat in my sleep and it was winter time and I still couldnt get the room cold enough for me to sleep at night, I was up sweating all night so I dont think the thermostat is accurate. Lastly It's a bit father from the casino and other attractions then we thought but not to far of a drive when hoping on the 190 to get to the falls and casino etc..Almost forgot to mention the headboards bang the walls when being intimate...sorry to the guy upstairs who had no choice but to listen to us all night. I think the guy turned the TV up to block us out because the headboard kept banging. I felt bad

5

Exceptional - 5.0 out of 5

J Sun, 9 February 2025

Exceptional

4

Very Good - 4.0 out of 5

Singh Thu, 6 February 2025

Very good

4

Very Good - 4.0 out of 5

Tina Mon, 3 February 2025

Very good

2.5

Fair - 2.5 out of 5

Kristine Thu, 16 January 2025

Passable

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Crowne Plaza Niagara Falls NY - Riverside an IHG Hotel 7001 Buffalo Avenue, Niagara Falls, NY