Crowne Plaza Niagara Falls NY - Riverside an IHG Hotel Guest Reviews
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4.8 miles from Niagara Falls centre |
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Blas Mon, 9 December 2024
Exceptional
Robert Fri, 6 December 2024
Will be returning soon!!
Liked: Absolutely everything!!!
Disliked: For the price continental breakfast should be provided to guest.
Lynne Tue, 3 December 2024
Great but the add on...
Liked: Breakfast with a view of River, could imagine the fire pit would be nice in warmer weather
Disliked: surprise tack on fee for parking
Jennifer Mon, 2 December 2024
Exceptional
Liked: The view , the room was georgous
Disliked: The elevator
Francesco Mon, 2 December 2024
Disappointing
Liked: The position Is good next to the river.
Disliked: I booked via booking.com a room for 5 with breakfast. However they give a voucher for breakfast for only 2 people. When I said the teller we were 5 and in my reservation there was not a limit of person for the breakfast she said that I had to demonstrate that the reservation was stating the exact Number of 5 for breakfast! Which Is impossible since Is always implicit the breakfast Is for all the occupants of the room unless esplicitally stated differently in the terms and condition when booking. At this point I asked were It was written in their policy or on the website that the breakfast Is only for 2 and She didn't show where It was written. However they granted us the breakfast for 5 the First day, the second and third we made It outside for not arguing again with the teller.
Belinda Mon, 2 December 2024
Very good
Priyank Mon, 2 December 2024
Passable
Muqadar Mon, 2 December 2024
Superb
Lori Mon, 2 December 2024
Poor
Disliked: Staff communication Booking communication Cleanliness
Victoria Sun, 1 December 2024
Very disappointing
Liked: The rooms were a good size & it was clean
Disliked: The location is terrible. It’s in a very rough area & there is literally nothing around the hotel except a 7-11. It’s priced way too high for the location & it’s utterly ridiculous they charge $10 a day to park there. A huge parking lot & like I mentioned in the middle of nowhere. I definitely would not stay here again