Crowne Plaza New Orleans French Qtr - Astor Guest Reviews
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0.9 miles from New Orleans centre |
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Thomas Wed, 12 March 2025
Exceptional
Daphne Wed, 12 March 2025
Exceptional
Ceijay Tue, 11 March 2025
Exceptional
Liked: The location was perfect, hotel was nice && clean
Disliked: There was no parking garage, couldn't figure out how to do valet parking
Susan Tue, 11 March 2025
Only stayed one night but...
Liked: Location
Disliked: N/A
Shandre Tue, 11 March 2025
It was ok
Liked: The location
Disliked: The room was not clean and i was not able to change my check out date. I had to pay for a night stay and i did not stay due to work
Mark Tue, 11 March 2025
Fabulous
Liked: Good location
Disliked: The view on floor 7
Ericka Mon, 10 March 2025
The details of charges is...
Liked: The location was great
Disliked: The mattress had a sink whole in the middle no one answered the front desk phone had to go downstairs to get towels and requester the toilet to be unclogged when I could have requested over the phone
Robison Mon, 10 March 2025
Great location, terrible customer service.
Liked: The location was spot on.
Disliked: The piles of trash that I could view from the window. The paper thin walls. The staff wasn't the nicest.
Antonio Mon, 10 March 2025
Excellent location, staff in need...
Liked: The hotel is situated in an ideal location, providing easy access to transportation. There are numerous restaurants nearby, catering to various tastes and preferences.
Disliked: The service at this hotel was absolutely terrible! I encountered a persistent issue with the toilet, which was running water and making a loud noise. I promptly reported the problem to both the front desk and the hotel’s front desk via text message. I specifically requested that a technician be sent to fix the issue, but unfortunately, no action was taken. I spoke with the night supervisor, Nyla, after returning to the hotel for the day, but she was no help either! I had been experiencing the issue for the entire three days! I had to get my own towels and toilet paper at 12:33 am because housekeeping had neglected to clean my room. This incident occurred after I had already spoken with Nyla, the supervisor, who had assured me that someone would come up to my room in five minutes, but no one arrived.
Brandy Mon, 10 March 2025
Very good