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Crowne Plaza New Orleans French Qtr - Astor eeeef - (888) 608-6346
Crowne Plaza New Orleans French Qtr - Astor, 739 Canal St. @ Bourbon, New Orleans, LA -(888) 608-6346
Area: Downtown New Orleans
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3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (2301 Ratings)
0.9 miles from New Orleans centre
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Hotel Description
Located on the corner of Bourbon and Canal Street, this New Orleans hotel features on-site dining and an outdoor pool. The French Quarter is 0.6 mi away. Cable TV is featured in all rooms at Astor Crowne Plaza- Corner of Bourbon Street. Comfortably furnished, each room is equipped with a work desk and tea and coffee-making facilities. Serving fresh seafood and classic Creole cuisine, The Bourbon House offers all day dining. After dinner, guests can relax with a cocktail in the lobby lounge. Room service is available 24 hours a day. New Orleans Astor Crowne Plaza features a 24-hour reception. A fitness center is located on site. A business center with fax and photocopying services is available. Harrah's Casino is 2133 feet away, while St Louis Cemetery No 1 is within 2461 feet. Preservation Hall offers great jazz music and is also 750 away from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Swimming Pool
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Fishing
` Shared kitchen
` Wheelchair accessible
` outdoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Pool with view
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Valet parking (charges may apply)
` Xerox/fax in business center

Crowne Plaza New Orleans French Qtr - Astor Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Thomas Wed, 12 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Daphne Wed, 12 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Ceijay Tue, 11 March 2025

Exceptional

Liked: The location was perfect, hotel was nice && clean
Disliked: There was no parking garage, couldn't figure out how to do valet parking

4

Very Good - 4.0 out of 5

Susan Tue, 11 March 2025

Only stayed one night but...

Liked: Location
Disliked: N/A

2.5

Fair - 2.5 out of 5

Shandre Tue, 11 March 2025

It was ok

Liked: The location
Disliked: The room was not clean and i was not able to change my check out date. I had to pay for a night stay and i did not stay due to work

5

Exceptional - 5.0 out of 5

Mark Tue, 11 March 2025

Fabulous

Liked: Good location
Disliked: The view on floor 7

2

Disappointing - 2.0 out of 5

Ericka Mon, 10 March 2025

The details of charges is...

Liked: The location was great
Disliked: The mattress had a sink whole in the middle no one answered the front desk phone had to go downstairs to get towels and requester the toilet to be unclogged when I could have requested over the phone

3

Pleasant - 3.0 out of 5

Robison Mon, 10 March 2025

Great location, terrible customer service.

Liked: The location was spot on.
Disliked: The piles of trash that I could view from the window. The paper thin walls. The staff wasn't the nicest.

0.5

Poor - 0.5 out of 5

Antonio Mon, 10 March 2025

Excellent location, staff in need...

Liked: The hotel is situated in an ideal location, providing easy access to transportation. There are numerous restaurants nearby, catering to various tastes and preferences.
Disliked: The service at this hotel was absolutely terrible! I encountered a persistent issue with the toilet, which was running water and making a loud noise. I promptly reported the problem to both the front desk and the hotel’s front desk via text message. I specifically requested that a technician be sent to fix the issue, but unfortunately, no action was taken. I spoke with the night supervisor, Nyla, after returning to the hotel for the day, but she was no help either! I had been experiencing the issue for the entire three days! I had to get my own towels and toilet paper at 12:33 am because housekeeping had neglected to clean my room. This incident occurred after I had already spoken with Nyla, the supervisor, who had assured me that someone would come up to my room in five minutes, but no one arrived.

4

Very Good - 4.0 out of 5

Brandy Mon, 10 March 2025

Very good

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Crowne Plaza New Orleans French Qtr - Astor 739 Canal St. @ Bourbon, New Orleans, LA