The stay was great. The room was good, I have no complaint with the service. The only thing I wasn'€™t satisfied with is no place was allowed for a corporate rate or AARP discounts and when I asked about it at the desk they could not do anything about it because they said you had already received your pay when I booked it. If anything can be done about it I would appreciate it very much.

Exceptional

Was not pleasant

Liked: No breakfast. Just the location was on point because it was only a block away from the convention. Was told that the Hotel is up for Auction.
Disliked: Toilet running all the time. Door hard to open and close. No trash can in bathroom. Had to request one. Room was not up to par for the rate. It felt worst than a Motel. Need upgrades and new carpet. Hotel was totally aware of our Convention coming to their town for over 2 years

Passable

Disliked: I was charged twice for my rooms after I had already paid for them through booking

The services at this Hotel...

Liked: Nothing about this Hotel
Disliked: Everything except the parking.

solidly good

Liked: it was solidly good. Everything clean. everything worked. Comfy bed. Helpful staff. Everything i expected/wanted a hotel to be.

Run down facility and very...

Liked: Nothuing
Disliked: Everything

Exceptional

Exceptional

Liked: The gentleman that checked us in was so kind, friendly, and helpful. He just radiated a positive attitude and should be recognized for that.
Disliked: None

Graet experience at the Hotel

Liked: Employees were very helpful in providing information and respect.
Disliked: I wait at the reception because the system was down.