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Crowne Plaza Louisville Airport Expo Ctr an IHG Hotel eeef - (888) 406-7656
Crowne Plaza Louisville Airport Expo Ctr an IHG Hotel, 830 Phillips Lane, Louisville, KY -(888) 406-7656
Area: Louisville Intl Airport (SDF) North - Expo Center
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3.61
HOTEL RATING: 
GOOD
3.61 out of 5 (406 Ratings)
4.4 miles from Louisville centre
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Hotel Description
Only a short distance from Churchill Downs, this Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers an on-site restaurant and free transfers to the Louisville International Airport and sites within a 3-mile (3 mi) radius. Free high-speed internet access is available in each guestroom at the Crowne Plaza Louisville Airport Kentucky Expo Center. Enjoy the 24-hour fitness center, breakfast, lunch and dinner are served on-site at the Al's Table, featuring a variety of menu items. Kentucky Kingdom amusement park and the Louisville Zoo are located within minutes of the Louisville Airport Crowne Plaza. Other area attractions include KMC YUM! event venue.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Bowling
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` balcony/terrace
` Accessible rooms through interior corridor available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Crowne Plaza Louisville Airport Expo Ctr an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.61 out of 5)

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5

Exceptional - 5.0 out of 5

Barbara, Indianapolis, visiting Executive Strike and Spare Louisville Mon, 28 May 2018

Very clean and no hassles. Very easy to check in and a great bar.

Disliked: Nothing.

5

Exceptional - 5.0 out of 5

James, Florence, visiting Executive Strike and Spare Louisville Tue, 4 October 2016

Stayed at hotel as it was within walking distance to the event.

Liked: Attention to each customer as an individual. Room was exceptionally clean.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Ora, Wadesville, visiting Broadbent Arena Mon, 24 February 2014

I had a great stay at the hotel. Everything was in top order; the room was excellent and you couldn't ask for better beds. Overall, everthing was just excellent. Checking in and checking out was also fast and easy. Just great.

4

Very Good - 4.0 out of 5

Dakota Mon, 14 April 2025

Very good

4

Very Good - 4.0 out of 5

Pooja Fri, 11 April 2025

More options for Buffet

Liked: Overall the stay at the property was good. Rooms were clean and spacious. We stayed there for my daughter’s competition. I loved that they provided shuttle service to and from the Convention center. The only drawback for us was the buffet service. For the price we paid the options were very limited.

3.5

Good - 3.5 out of 5

Jakara Mon, 7 April 2025

Close to venue but not...

Liked: Our hotel was the perfect location for the event we had all weekend at the Expo Center, however our room was only decent. There was an old refrigerator in our room that did not work at all, not sure why it was left in there. Then under our window where the balcony and air conditioning was the floor was completely soaked in water. I have no idea what that was about. To top it off.. the complimentary breakfast was 0/10. I hate to say it because I truly had high hopes for the breakfast because of it being in Al’s Table and it looked very nice but the food itself was something I would never eat again. Overall it was the best place to be close to our venue but I wouldn’t plan a luxurious get away or anything and plan to stay here. Very nice staff and very helpful when needed but just a bit older inside the rooms.

2.5

Fair - 2.5 out of 5

Brandon Sun, 6 April 2025

Nice room. Could be updsted...

Liked: Tv selection was not good and breakfast selection was slim.

0.5

Poor - 0.5 out of 5

Sing Fri, 4 April 2025

Overall very disappointed, I wish...

Liked: Nothing
Disliked: The hotel had emergency evacuation during the stay that caused me and my family to not get any rest. The hotel didn’t provide any information for why there was evacuation or for compensation to make up for the time that the room wasn’t accessible. My key card didn’t work to access my room. Everything was closed due to renovation. The food cost a lot and was terrible that I got food poisoning. The vending machines and ice machines were out of service and filthy. The phone in the room did not work, there weren’t any towels in the room. The room was filthy I found uneaten food around the room that housekeeping did not clean up, Very dusty and unfilled shampoo and soap dispensers. The television in the room did not work.

2.5

Fair - 2.5 out of 5

Roman Thu, 3 April 2025

Passable

2.5

Fair - 2.5 out of 5

Perry Mon, 31 March 2025

Passable

Liked: Location of hotel was great for my destination. Convenience of restaurant was appreciated. I stay at this hotel every year and normally my stay is good.
Disliked: The HVAC system made a lot of noise which kept me awake. Reported issue (thought maybe bearings were going out) to front desk and received no repair or acknowledgement that this would be repaired while I was away for the day. My second night stay was just as noisy.

5

Exceptional - 5.0 out of 5

Dave Mon, 31 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Susan Mon, 31 March 2025

Superb

4

Very Good - 4.0 out of 5

Cassandra Sun, 30 March 2025

Will be returning

Liked: Check in was quick and efficient. Room was very clean. Only complaint was pool was still closed and not informed otherwise

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Crowne Plaza Louisville Airport Expo Ctr an IHG Hotel 830 Phillips Lane, Louisville, KY