Very good

Exceptional

Superb

Liked: Staff were excellent

Good

Exceptional

Great to have the hotel...

Liked: Lovely clean and functional room. Good size with all the facilities you need for a short stay. Staff on the front desk were also really helpful and efficient.
Disliked: Breakfast quite expensive.

No hassle, good stay

Liked: Excellent location, facilities excellent, staff extremely helpful. The bar reasonably priced, with good service. We didn't use the restaurant on this occasion and so cannot comment on that . Everything we used was perfedct

Nice hotel in a good...

Liked: Front of house staff were very welcoming and catered to all our request to make our stay enjoyable. Tasty full English breakfast with the best poached eggs 😋 thanks Chef. Rainforest style shower was powerful and refreshing. Good location, within easy distance from central London and right next to the Thames river.
Disliked: Coat hooks near the entrance would be useful to hang outdoor coats as the wardrobe is very small if staying more than one night. Housekeeping was a bit hit and miss, perhaps staff need a bit more training and supervision.

Great location, staff friendly, facilties...

Liked: Very close to Kingstone for shopping and staff were super friendly
Disliked: Didn't get the room that we paid for at first because apparently it wasn't ready. Then suddenly they gave it to us. Room spelt damp and heating didn't work. Not very much Selection and very small portion for breakfast. Also kids meals on the food menu were ridiculously over priced.Mini bar in room wasn't there just an empty fridge. Only 2 mugs and 2 glasses and 2 towels for 4 people so.had to ask multiple time for more.