Enjoyed our stay because of...

Liked: Great location. Nice sitting area.Fabulous views
Disliked: The bar in the evening. No coffee after 10.30 (for an Irish coffee)Bedroom was quite small and sound proofing terrible also shower was difficult to use.

Very good

Exceptional

Exactly what we wanted &...

Liked: A spacious room, good view over Princes Dock & a few sights of the river. Plenty of nice touches, shaving kit, sewing kit etc I expected a mini-bar but that is not a huge fail! Bed was very comfortable & huge, got an excellent nights sleep. Didn't hear any noise from other guests in corridors or rooms.Breakfast was included in our deal & was fabulous. Hot, cold & continental options. Something for everyone. Particularly pleasing was the great range of Gluten Free options, us GF people are often overlooked, but not at this hotel.We had dinner in the hotel on one night & although the menu did not show GF options, the restaurant manager Lauren was incredibly helpful & talked us through what was GF & what could be adapted. She really was 'on the ball' when it came to allergy needs. The hotels location is great, right near the Pier Head. Its a fair walk up into the City Centre & the shops but an easy taxi ride.We had a wonderful stay & will definitely use this hotel again.
Disliked: One of the lifts was out of action whilst we were there. It was not a great inconvenience, but meant there was a bit of a wait at busy times. There was nothing else I didnt like at this hotel.

Exceptional

Liked: Breakfast was lovelySwimming pool was niceAll staff were friendlyLocation was perfect
Disliked: Steam room was too hot

Exceptional

Always stay when visiting Liverpool...

Liked: Good facilities, great location
Disliked: Bed wasn’t very comfortable

Very good

Exceptional

Liked: Good location and a nice sized swimming pool
Disliked: Nothing